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March 2024 by Vanessa Schlosser
If I could give them a lower score I would. They lie and tell you to that you need to take the extra insurance coverage out knowing you have full coverage on your vehicle. Then charge you ridiculous amount of money for this insurance. Then when you question them about this they only say this is part of our training. So we have to push it. Then they redirect you to talk to their manager that in never available. When he calls back he has a bit of an attitude and swears his people would never do this and says he isn't doing anything to help the situation. This is a horrible company to rent from. I definitely recommend going somewhere else.
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December 2023 by RAVI PRASAD
This location has been closed for around 5 months but in the Google maps it still shows as open. I came to the site today and saw it is closed since June 25, 2023. Why they haven't updated it?
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December 2023 by Glen S
Not open due to fire
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November 2023 by Martin Deannuntis
Always have a great experience at Hertz!!Very friendly and attentive staff!!
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October 2023 by The island Guy
It’s CLOSED!!! (Even-though that it says that it is open!!)
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June 2023 by Luis Jimenez
We arrived at the location and the plaza is burn like 80%Hertz office was save from the fire, now the employees are standing next to it at the parking lot to assist us. We was seeking for help about our car return that the drop off location will be MIA Airport instead of JFK Airport. We was told that we may return the car in Miami International Airport, with out any problem.Thanks.Customer service at this location is a 10 star definitely.
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June 2023 by Betsy Vis
Always a pleasure to deal with. They pick you up if you need a ride to get the vehicle and they will pick up car from garage when your car is repaired. I use them all the time.
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June 2023 by Adam Tubens
This location has been awesome and always taken care of me anytime something pops up. Every associate including the manager have been extremely courteous and awesome. I have been to other hertz location that lacks the customer service this location displays.
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January 2023 by Greg Miller
We just tryed to rent a car from here I reserved it on Priceline I’ve been using Priceline for 15 years I never had any issues !!! Hertz was trying to charge me $200 security deposit on top of $461 plus another $150 for the driver This is the worst place I’ve ever been
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January 2023 by Christopher Carew
Car smelled like weed, when I brought it to the attention of customer service they said I didn’t meet the requirements for a refund. Any other car company would be better to rent from
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December 2022 by Yosef Isaac
My friend rented a car recently for a trip and the staff were really amazing and helpful, thank you.
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December 2022 by doirtlee
Fantastic service from beginning to end.
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November 2022 by Menachem Engel
Very good customer service!
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June 2022 by James Kenny
Won't accept debit card despite advertising
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May 2022 by Jennifer Casper
The staff is really helpful and amazing!! Thank you!!
