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May 2023 by midalis batista
i ordered my mom fruits and flowers for mother’s day, and on the email it said that they fruits come fresh because the van has a refrigerator to keep it cool , when it arrived at my house, it’s the total opposite, the guy came in a regular old car, ONLY gave my mom the fruit and forgot about the flowers, and the fruits were warm. Horrible service
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April 2023 by Amanda M
The service here was beyond amazing for me. I placed an order online for the next day, called and they were super pleasant and double checked my order was received and everything was good for delivery. They delivered and everything was perfect. When we did find there was an issue with our flowers, I called after hours and left a vm. I got a call back from Matt and he was incredibly kind, empathetic and helped arrange for a solution. The icing on the cake was the apology card when they redelivered. Such a great service experience. Will definitely go with this store again in the future and highly recommend others to as well.
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March 2023 by Claire Bonavita
Wonder experience today sending something to a friend. I asked for a specific delivery window and they made it happen. The driver even called me. Impressive customer service! Thank you!
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February 2023 by From CA to PA
The associate was very helpful with my walk in order. My arrangement looked great for the event and everyone loved it. It's a great addition to any party and it looked great on the dessert table. I recommend purchasing an arrangement for your next gathering.
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August 2022 by Seeds Of Faith With Theresa
Good Afternoon y'all, yesterday the 7/13 was my birthday. To celebrate the day my sweet sister sent this beautiful arrangement. However, I missed the delivery. I received a call from this sweet man telling me he was at my home hoping to deliver an Edible Arrangement. At the time I was an hour away from home! Without hesitation, this sweet soul did everything to ease my mind, and offered to redeliver the package. I'll come back tomorrow, no problem! Wow! Rearly today do you encounter such spirit! Today as promised this sweet man who's name is Brian did what he promised he would do! However, I was in the midst of a meeting when he came to my door. I greeted him, as he did me, and the person leaving my home...He handed me the arrangement with shuch respect and care!It was beautiful Y'all!Thank you for delivering it again I said!His smiled with such warmth, what a beautiful soul!Before answering the door I had not known it was my delivery, so I answered unprepared with a tip. By the time I got upstairs to get some cash he had gone.I felt so bad! I called him, and once again, I had comunication with this sweet, sweet spirit. I explained my regret, and asked if he were still in the area.His response was no, and he smiled, as he spoke with such presence words of encouragement.He wanted me to know it was alright, he understood.To this business I give 1000 stars! To Brian, I give the same,You're amazing!I found Edibles address and phone number and called to share encouragement with them concerning my whole experience.And again, another sweet soul answered the phone! I shared my story with them, and complumented them for employing such a stellar person as Mr Brian...They were receptive and thankful!For this experience, I encourage you to call on this company when you have need!Be blessed by their expertise, sweet hearts and their awesome products!You'll be happy you invested, and trusted them to fulfill your needs.Thanks for reading, and call them now, again, and again. I will!?Thank's again Brian,and the staff members atEdible Arrangements! ??Yours truly, Theresa Gracie.?
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July 2022 by Seeds Of Faith Theresa
Good Afternoon y'all, yesterday the 7/13 was my birthday. To celebrate the day my sweet sister sent this beautiful arrangement. However, I missed the delivery. I received a call from this sweet man telling me he was at my home hoping to deliver an Edible Arrangement. At the time I was an hour away from home! Without hesitation, this sweet soul did everything to ease my mind, and offered to redeliver the package. I'll come back tomorrow, no problem! Wow! Rearly today do you encounter such spirit! Today as promised this sweet man who's name is Brian did what he promised he would do! However, I was in the midst of a meeting when he came to my door. I greeted him, as he did me, and the person leaving my home...He handed me the arrangement with shuch respect and care!It was beautiful Y'all!Thank you for delivering it again I said!His smiled with such warmth, what a beautiful soul!Before answering the door I had not known it was my delivery, so I answered unprepared with a tip. By the time I got upstairs to get some cash he had gone.I felt so bad! I called him, and once again, I had comunication with this sweet, sweet spirit. I explained my regret, and asked if he were still in the area.His response was no, and he smiled, as he spoke with such presence words of encouragement.He wanted me to know it was alright, he understood.To this business I give 1000 stars! To Brian, I give the same,You're amazing!I found Edibles address and phone number and called to share encouragement with them concerning my whole experience.And again, another sweet soul answered the phone! I shared my story with them, and complumented them for employing such a stellar person as Mr Brian...They were receptive and thankful!For this experience, I encourage you to call on this company when you have need!Be blessed by their expertise, sweet hearts and their awesome products!You'll be happy you invested, and trusted them to fulfill your needs.Thanks for reading, and call them now, again, and again. I will!?Thank's again Brian,and the staff members atEdible Arrangements! ??Yours truly, Theresa Gracie.?
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July 2022 by Theresa Gracie
The very best all the way around!Call today, you'll be glad you did!??
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June 2022 by nathan fryer
During purchase of the product they will provide a delivery date, however they cannot stick to this date and management is extremely rude. I will personally avoid this business due to the failed delivery times coupled with bad management. Also the arrangement doesn't look anything like the picture.
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June 2022 by Art Hardardt
The fruit was outstanding a nd the flowers still look great after a full week. Would absolutely recommend and will definitely order again in the near future!
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May 2022 by Jackie Skye
Placed an order for Mother’s Day called at 3 they said it would be out soon called at 5 worker refused to give me a time my mom canceled at 6 so it never came called the next day to see about my refund they told me after 20 minutes on hold a worker told me I have to wait 24 hours for that location to decide if I can get a refund or not when I explained what happened he just kept repeating that so I asked for a manager another 20 minutes of hold never got a manager I will not be ordering from them again if there are plenty of other alternatives this company
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May 2022 by Mo Russ
As a customer of other edible arrangement franchises, I am disappointed beyond belief. I placed an order over the phone. When I arrived at the location, I was told that what I requested was unavailable and would not be available for a week. I left disappointed, but because it was a pay on pick up, I didn't lose financially. At about 6pm ( 7 hours after my pickup time, I received a very nasty, obnoxious call from someone named Matt who proceeded to yell that he did me a favor and I never showed up. I advised that I was told my request was unavailable. Instead of him apologizing for the staff or the mix-up, he continued to berate me. Not the most professional experience
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March 2022 by Jacqueline
My daughter sent me an Edible arrangement for my birthday. It was very good.
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March 2022 by Jonathan Franco
Excellent service and supportive staff. Thank you, Aiden and everyone, you made my neighbor cry with joy :) Would absolutely recommend
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January 2022 by Kerrianne Flynn
Placed an order for next day delivery, they called and left a voicemail asking for a call back, called right back because they couldn’t find the address, the driver never answered or returned my voicemail, called the store the next morning, the man Brian I believe was his name said the order would be delivered that day, I reviewed the address, description of the house and cars that would be in driveway and provided the Recipients phone number (GPS takes you there with no problem) Product was never delivered, I emailed the store and asked for communication and asked for a refund. All I received back was an email confirmation for an order so I clicked on it and it was refunded. Nothing else, no call from a manager nothing. Very disappointed, I understand completely of stores being understaffed etc…but basic communication is needed when running a business. It goes a long way…I took my business elsewhere.
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January 2022 by Jade M.
Ordered An arrangement today cause I have been wanting one, and there was a bug on one of the fruits inside my arrangement, and half my fruit had obviously gone bad with how sour some of it was.