-
April 2024 by Ayannah S.
I do NOT reccommend Pottstown Petco for grooming. They've nicked my shih Tzu/lhaso apso so many times I can't keep track, would keep her for 4-5 hours and extended time just waiting in the kennel to be started and also to be picked up, they never answer the phone and are super rude so I stopped going and went to Rofo. My German shepherd puppy is shedding really bad and so I saw they had a 12pm appt and so I booked. I needed to run errands so I tried to call ahead earlier in the day TWICE with no answer. I came 15 mins late and the groomer refused to take my dog even tho he would have been sitting in the crates bc the groomer was working on a dog that had been there for hours and she wasn't going to start my dog right at 12 (they never do and I was ok with it). When I spoke to the manager she told me it's up to the groomer if they wanna take it and told me I should've called to confirm I could still bring him late but I did and they didn't answer! She then told me I should've left a message but I always do and they take up to a week to get back to you. It was a waste of time and really inconvenienced me and they were not sympathetic or understanding and walked away from me right then and there. The manager then let it slip that they actually double booked and didn't really have time to do my dog anyways and next time "don't make a same day appointment". They don't care about your dogs they just care about the $$. Please take your fur babies elsewhere. Tori at Petco Rofo is great. The Vetco staff and hospital is great and is the main reason I keep going back to the location.
-
February 2024 by Anassiri Valdez
This place always has what i am searching for. You can bring your dogs inside the shop and not worry about leaving them in the car. Definitely recommend this place for my pet people out there. Not only do they have great quality dog food, but they also have dog beds, cat beds, anything pet based, and much more! They even have free treats for your pet! Service is great and if you're looking for a good pet store this is definitely the place to go!
-
February 2024 by Michael Tartaglia
Everyone was friendly and professional
-
February 2024 by B Miller
My cat's Penelope and Harry are patients at Vetco. Dr. Chad is great and all of the vet assistants are very nice. Also the store associates are very helpful.
-
February 2024 by Mary Ellen House
Staff here always helpful.
-
February 2024 by Cport city Down below
Great staffing, bright lights in the storeYou be able to find what you're looking for with no problem. -Good Luck
-
February 2024 by H D
Excellent location for puppy training and grooming at reasonable rates
-
February 2024 by jay-nel Brown
Never fails! The vets always go above and beyond.
-
February 2024 by Tony
The receptionist the intake person and the dr. Were GREAT!
-
February 2024 by Joe Tralies
Great pet store
-
February 2024 by Mike Pieper
The place has no automatic cat feeders in stock. That's just crazy.
-
February 2024 by Linda Seibert
Great service!
-
February 2024 by Martha’s Kitchen & Events
Great service
-
January 2024 by Joe Vogel
Groomer Autumn is fantastic! She treats my Sophie like her own pet.
-
January 2024 by Christine M
Very helpful Staff Members here!