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November 2023 by Omayra Tenas
I love this office. Every one is so kind and supportive. The staff are amazing and the veterinarians are super friendly and wonderful.
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August 2023 by Rebecca H.
I had never been to this Petco location before but I'm extremely glad I decided to get my sheltie groomed here! Autumn the groomer was extremely patient with my high strung dog. While I was waiting I did some browsing for a lead and a sales associate named Kai came to me immediately to offer assistance. Needless to say the employees are super friendly and do an amazing job grooming! I will be returning :)
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July 2023 by Meredith Haflin
Treat my dog as if it's one of their own!!! Amazing staff and treatment
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February 2023 by Nice P.
Head assistant tech was out when we visited, Dr was grea, but whoever was filling in this night Monday February 27th. Was anything but nice. Thank goodness the reception and Dr were there to give us helpful info.
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January 2023 by canna mami
Best place to take your animal's for any care that they may need, they were all very respectful
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December 2022 by S C.
The pros of this store is the selection list. There is a lot to choose from perhaps more than other stores. But the dog training classes are maybe average and the cons. One of the classes were cancelled last minute while I was already there waiting. This is after trying to contact the trainer to find out if the class was going to be canceled due to weather. She called days later to reschedule. Tried to contact her at the store multiple times but never got a response. Also texted her and still nothing. Finally decided to stop trying.
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June 2021 by Kristina E.
Lackluster first time experience. Empty store, 3 non-welcoming employees. Poor service, no information about 3 overpriced green parakeets that we bought. Never told their wings were clipped. GO TO ZIMMERS IN BOYERTOWN. Birds were so colorful. Customers service was amazing. We were asked about the environment the birds were to be placed in, asked if we ever owned birds, given advice, food was discussed. They review the Do's and Dont's. Birds were also $20 dollars less and THEY ASKED US IF WE WANTED THE WINGS CUT. At this point I have 2 that fly (Zimmmers) and 3 that can't. (Petco) Per the internet it may take months to a year for them to fly and then THEY HAVE TO PRACTICE AND LEARN AGAIN!!! Just called Petco. It was offered that I bring back the birds and the woman was quite nice. I will not be bringing back the birds as I've had them for 4 days and they have adjusted to this environment. To bring them back would be as cruel as making them flightless.
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June 2021 by Elizabeth Fry
Very easy website
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March 2021 by Greg 1976
Clean and well stock...
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October 2020 by Shasean K.
The staff member that assisted us yesterday was great! She was everything you need in a staff member; patient, calm, willing to answer many questions, and lastly polite which goes a long way. Wish they had on name tags so I can share her name. The store manager was awesome as well he rang us up and asked about our experience so we shared. We will surely be back I want a snake lol.
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May 2020 by Erin Corrigan
Going to a shelter or rescue for an animal is much better and safer for everyone.
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February 2020 by Hasmig Matossian
We shud save lives. These are also souls with feelings and affection. They deserve better life and caring
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December 2019 by Kim K.
We had a really nice experience at Petco today, when our dogs met Santa. It was a hoot. The employees were patient and tried to capture a perfect picture, which they did. The proceeds benefit a local cat rescue organization. I shopped for and found great dog toys, but was not impressed with the dog bed selection. They have live fish, small pets and reptiles. Tons of pet foods for all animals. Cute gifts for the holidays too.
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July 2019 by Dawn Marie
Was at Petco today, and noticed a very lethargic ferret in it's cage. I made one of the employees aware of it, and he just brushed it off that the ferret was tired. I asked to speak with a manager, and one was never brought over. I called corporate to report this incident. It is very disturbing to go into a pet store and see a clearly sick animal, and nothing being done about it. I hope the corporate office takes care of this issue. I will never shop at this store again.
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November 2018 by Joan Keiser Daly
Petco staff are very friendly and helpful. I feel it has everything you need for your pets.