Brown-Daub Auto Body is known for its friendly and helpful staff, with the manager and receptionist providing excellent service and answering questions promptly. Customers appreciate the timely and professional estimates, often being seen at their appointment time with no delays. The shop handles insurance claims efficiently, ensuring that genuine parts are used and covering all costs, which leads to quick turnaround times. They have successfully completed repairs on vehicles like Jeep Wranglers and Jeep Cherokees, leaving cars looking as good as new. While most reviews highlight positive experiences, one customer noted the need for improved customer service from the receptionist, who was rude and mishandled a payment. Overall, Brown-Daub Auto Body is highly recommended for quality repairs, attentive staff, and good communication.
I took my truck after an accident to be fixed at this shop, very professional keep me informed of the progress, well recommended Michael was calling me or emailing me to inform me how everything was going.
August 2024
They did a fantastic and thorough job repairing my XC90 after the accident. Well worth the time it took.
June 2024
The staff are very nice, the manager very nice and helpful my question , and the receptionist very helpful and on point with my questions . Highly recommended . Had a warranty repair with my Jeep wrangler with the corrosion on the hinges .