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March 2024 by Tom Deysher
Austin and John did a great job fixing the ding in my windshield, excellent service!
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December 2023 by Tyler Williams
I had a terrible experience with Safelite. During the windshield replacement, they ruined my inspection sticker, leading to additional costs and inconvenience. The inside of my car was left messy with visible prints from the technician. I wouldn't recommend their services and wish there were better alternatives available.
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November 2023 by Erica Krieger
Quick and easy service with a nice waiting area
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September 2023 by Jamie S.
Took my wife's car there to have a windshield replaced. They replaced it, but there were imperfections in the glass, basically right where the driver looks out. They said there is poor light in their building and blames it on that as to why they didn't catch it. They do windshields all day long, right? In the end we actually had to take the car back and have another windshield installed. They refused to compensate us for wasting our time. Will be going somewhere else next time despite the cute safelite commercials...
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September 2023 by Cassie Konkle
I had my windshield replaced at the Safelite in State College. They had a coupon on their website to save $80, which made it the most affordable place to go. I have a 2013 Honda CRV, and the total cost with the coupon was $350 after taxes and fees. They had next day appointments available if I was willing to leave the car there all day, but since I wanted to wait on it, I had to schedule about a week out. I was very happy with the people I interacted with. Rich, the technician who worked on my car, was friendly and professional, and he got the job done in under an hour. I would say that the in-store service was 5 stars, but I am removing one star because of how frustrating Safelite's automated system is. You can't just call in to make an appointment. Calling gets you redirected to an automated system informing you that you can only schedule online. Also, in the week while I was waiting for my appointment, I received a variety of automated emails and texts. One message was trying to convince me that for the 'safety of my new windshield' I should spend $70 to upgrade my service to include new wiper blades. I didn't really appreciate their automated system trying to upsell me. But if you don't mind brushing off some spammy emails and texts, it's not a bad place to get a repair done.
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September 2023 by Richard Keener
I called to talk to a PERSON, but was unable to do so. I will choose another company for my business.
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August 2023 by greg allenbaugh
Safelite in state college did a great job replacing my windshield, I had a crack in my windshield and made an appointment with them and when I made the appointment it said it would take about two hours. Well I dropped my 2015 Kia soul off and walked down to some local shops and within 40 minutes they called me and said my windshield was done and was ready for pickup. I can’t thank them enough and the replacement windshield looks great!!!! Thanks guys!
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June 2023 by Hunter Simon
VERY poor service, made 2 separate appointments here and both times I showed up, they said I never made an appointment. Don't waste you time here with these unprofessionals.
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June 2023 by Nicole Wilson
Joshua from Dubois Safelite was very nice and professional and did a great job with my husband's windshield. It cost more than I thought a windshield would, but im sure it's less than a traffic citation. I recommend this place.
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June 2023 by Joshua Heaton
Quick and easy service. Great communication throughout the process.
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May 2023 by NDG
Terrible phone customer service. Can not talk to a real person, just automated. Don't even go here if you are paying out of pocket. $520+ tax for a windshield, where Auto Glass Centre is $305+ tax for the same service and you have a real person answer the phone.
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May 2023 by Nicki Vithalani Rao
So easy to get my windshield replaced, highly recommend!
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April 2023 by Jacqueline Peagler
Very efficient, thorough customer service.
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April 2023 by Ed Dashem
Could not believe how easy they made my problem disappear 10 plus
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December 2022 by Holly Hoffman
I stopped in cause i got a chip on my way to state college. They were knowledgeable and were able to fit me in that day.