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“Best staff ever!!! I cannot thank Karmyn & Hannah for their tremendous support transferring from Verzion to T-Mobile. They were wonderful to work with, and made the transition the best experience possible. They were honest, caring, helpful, and made us feel important as potential customers; something I wish all other cell phone providers would do!”
“Received outstanding service helping deal with a replacement for my phone that died. The entire staff was friendly, funny, and patient while my new phone was being set up. I will return.”
“Most times when I have entered this store, I have needed to wait at least 15 minutes. But let me tell you, it is worth the wait for the level of customer service I routinely receive.”
“Lakhye Ranger took care of us when we arrived. He was very patient and explained everything , sometimes several times because I am not very techy!! We had to have many things accomplished in this visit and he handled everything for us. We had to change billing info, get a new phone and transfer everything over to it without losing anything, cancelling a line, cleaning a phone out to transfer to another number, etc. We were there for over two hours and I felt bad taking up so much of his time but he was very gracious and helpful. I know this store has some bad reviews but I, for one, can not say anything negative about my experience. He even gave me his cell number to text him when I needed to activate my WiFi service at camp so I could be sure he would be available to help me.”
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“We stayed here for a concert in the off-season for a great price. It was a little disappointing that nearly all the vending machines were out of order but besides that, our room was very nice for the price we paid. Bedding was comfortable and everything was very clean.”