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January 2024 by Joshua Smith
Horrible customer service. Pharmacy staff is rude, unpleasant and apparently aren’t aware their job is in customer service.
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November 2023 by Roberto Fernández
Customer service in the pharmacy section is the worst I've ever experienced in the US. The person was unable to help schedule vaccine appointments and complained about me asking. Avoid CVS North Atherton.
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November 2023 by Laura CS
Not a fan of this pharmacy. Lots of strange issues with prescriptions, often change their hours on a whim, difficult to get a walk in vaccine when advertised. Dealt with a lot of rudeness and unhelpful people in regards to Rxs over the years.
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October 2023 by Quinn Favo
Getting my Covid shot here was much easier than other locations in State College
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September 2023 by Bob T.
they continue to want to take personal information to tie my health records to my purchases there. creepy. I may have to frequent the Boalsburg Apothecary more often. ps. The corporate pictures, including the corporate banners are indicative about how much they care. the banners show that twice! I shop there when I have to.
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July 2023 by Christine H. Truong
0/10, would rather be sick than pick up something here. The pharmacists drag their feet. Did not submit prior authorization request until it was too late and my insurance was changing. They blame doctors and insurance when doctors and insurance both say the pharmacy hasn't submitted the proper requests on time.
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November 2022 by j ****
Sales clerk was very helpful and they had what I wanted: crutches.
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October 2022 by Paradise Island
After switching insurance companies, I have been having an issue getting one of my medications covered. I spoke with a pharmacist last week who told me, if a prior authorization is denied that I can pay for it out of pocket. I called today and they are not filling it. I tried speaking with the pharmacist who did not want to give me any details and kept avoiding answers when asking for specific information. After awhile the pharmacist rudely said ‘You’re way to hung up on the details’. Which really hurt and made my depression and anxiety kick in. I started to get choked up while I was speaking afterward and explained how this medication really helps me. She giggled and sounded amused and continued to not be helpful. Now being a pharmacist she was looking at my medication history right in front of her, is that how you talk with a patient who has documented depression and anxiety? Also, ma’am to find out you have an undiagnosed mental disorder at the age of 35, to be prescribed a medication that has changed your life more than the current anxiety and depression medication you are already on, to have it improve your relationship with your family, and quality of life, to then be told even though I have a valid prescription from a local doctor they wont fill it, and then have the pharmacist insult me and laugh at me, you would be hung up too. This woman should not work in any customer facing role for people, she has no soul and frankly should not have a pharmacy license. She does not deserve it. Its disgusting to think a CVS pharmacist treats people this way.
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September 2022 by John D.
After switching insurance companies, I have been having an issue getting one of my medications covered. I spoke with a pharmacist last week who told me, if a prior authorization is denied that I can pay for it out of pocket. I called today and they are not filling it. I tried speaking with the pharmacist who did not want to give me any details and kept avoiding answers when asking for specific information. I was always polite and never got rude or loud. After awhile the pharmacist got louder and rudely said 'You're way too hung up on the details'. Which really hurt and made my depression and anxiety kick in. I started to get choked up while I was speaking afterward and explained how this medication really helps me. She giggled and sounded amused and continued to not be helpful. Now being a pharmacist she was looking at my medication history right in front of her, is that how you talk with a patient who has documented depression and anxiety? Also, ma'am to find out you have an undiagnosed mental disorder at the age of 35, to be prescribed a medication that has changed your life more than the current anxiety and depression medication you are already on, to have it improve your relationship with your family, and quality of life, to then be told even though I have a valid prescription from a local doctor they wont fill it, and then have the pharmacist insult me and laugh at me, you would be hung up too. This woman should not work in any customer facing role for people, she has no soul and frankly should not have a pharmacy license. She does not deserve it. Its disgusting to think a pharmacist treats people this way.
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May 2022 by Drena Chaplin
Pharmacy staff …. Always helpful, always nice, always knowledgeable. The best, none better.
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January 2022 by Sam Seidel
Website said covid rapid tests were available here but sold out when arrived. Call ahead because website wasn't accurate for me.
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September 2021 by S R
Absolutely incompetent pharmacists! I stopped by to pick up the medication I needed for my husband after he got discharged from the hospital. It took over an hour to pick up an existing prescription. They were absolutely horrendous to interact with! They gave me wrong information to the point that I could not even pick up the medicine my husband urgently needed. It took him getting out of the car, walking to the pharmacy himself to work it out with the lead pharmacist! His chest pain is now back and we’ll likely be heading back to the hospital.Shame on you CVS!!!!!!
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September 2021 by Pooyan Doozandeh
Good, but you might face a crotchety, middle-aged woman on the checkout.
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May 2021 by Michael Houser
Received my COVID-19 shot at this location. The person at the door was friendly. There was a problem with how I imputed my Insurance Information, and they had no problem fixing it, and the guy are the pharmacy fixing it was a pleasure to deal with. Didn't have to wait at all. As soon as I checked in, they called me for the shot. It's great that they're offering the Pfizer Vaccine. The lady who gave the shot was very nice, asking if I had any questions or concerns. Had to wait 15 minutes after to ensure all was good, then, out the door you go. It was a painless experience and process!
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May 2021 by Melissa
There prices are a little higher but it worth the customer service, such a great pharmacy.