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July 2023 by Cory Hartman
HONEST. I was on a long family trip when I heard terrible noise coming from the right rear of the car. I pulled into Bastian well away from home desperate for a fix. I expected I'd need a rear suspension job that would cost me over $1,000, and I would have paid it. They had me over a barrel. But the technician checked everything and took great care to rule out possibilities. He concluded the noise was coming from how we loaded the trunk! It wasn't the suspension after all. The manager charged me $27.83 for the diagnosis. I was amazed and so grateful.
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December 2022 by Eugene eugene
Made appointment and when I got there says they don't have time..lost time from work.. could have called me before I came all the way there.
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October 2022 by Brett Burdo
Uncharged me about 60$ for a tire warranty without telling me, and recommended repairs that didn’t solve the issue. I do not recommend them.
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September 2022 by Katelyn Gabbai
Fast, pleasant, and affordable
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January 2022 by John Balogh
Honest, no-nonsense service for tires, inspection, and general auto repairs. Easy to schedule at my convenience. Comfy waiting area (with free WiFi and coffee) if you need to wait, but close to bus stop or just walk downtown.
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October 2021 by Bridget Agostinelli
A great experience every time! Thanks for being so easy to work with!
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September 2021 by David Gaines
Our family has been taking cars to Bastian for years, and we have nothing but good things to say about their team. Highly recommend.
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September 2021 by Sebastián Franchini
It's weno the guatón Tire
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September 2021 by Paula frank
good fast service
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June 2021 by Kit Larkin
Nice people great service
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June 2021 by Paula Frank frank
good fast service
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January 2021 by jam788
I won’t be going back. I don’t trust them and the manager has no customer service skills.
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January 2021 by Susan Coladarci
Lack of follow thru / no response to phone order for 4 snow tires and metal rims
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September 2020 by Dean
Fantastic Service!!! We were traveling on the interstate when our run flat, got a flat. We called several other stores which either could not look at it for 5 hours or couldn't help us. The manager stated he would help us. We went to Bastian Tires and he was able to get us in and look at the tire. Unfortunately upon examination our runflat was beyond repair. They looked for a used tire we could use, but unfortunately did not have one. They then put my "donut" spare on the car for me. They went out of their way to help me. They helped avert a potential disaster. It is rare to find such compassion and dedication to customer service.
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August 2020 by Dean Yien
Fantastic Service!!! We were traveling on the interstate when our run flat, got a flat. We called several other stores which either could not look at it for 5 hours or couldn't help us. The manager stated he would help us. We went to Bastian Tires and he was able to get us in and look at the tire. Unfortunately upon examination our runflat was beyond repair. They looked for a used tire we could use, but unfortunately did not have one. They then put my "donut" spare on the car for me. They went out of their way to help me. They helped avert a potential disaster. It is rare to find such compassion and dedication to customer service.
