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“The staff consistently offer excellent customer service. This is a well managed branch. Thank you ladies and gentlemen of the Pipersville post office for doing such a good job.”
“Fast and friendly. I usually don't have to wait too long to get service. The people here are always knowledgeable and in a good mood. The same cannot be said for all post offices. Always appears clean and sanitary.”
“The staff is very kind. A gentleman helped us apply for my wife's 1st time passport and made the process as easy as possible. Makes me think that all these 1 ⭐ reviews seen below are unreasonable, disgruntled, generally angry people. ? This office is clean, large, and versatile compared to other USPS locations.”
“We need to remember that this post office, like most, serves hundreds, if not thousands, of homes. They are short-staffed, as most businesses are, and often one person is doing the job of 3 or 4. That is not the fault of the tellers. In that I am in there a minimum of three times a week and have been for years, I have watched these people doing their best for us in the strangest and most difficult of situations. I have never heard any one of them curse, deny service or turn someone away UNLESS the office is closing - we all want to go home at closing time.We all want to be treated with respect and kindness - from the people who serve us AND from the people we serve. I applaud anyone who deals with the public for 8, 10, 12 hours a day and can still retain a smile and bubbly personality at the end of every single day.Tom, you lead the pack - it has been a blessing to have you as the caretaker of my packages.Maybe we all need to step back and remember we are human. Sometimes I just ask a normally bubbly postal employee who seems "off" if he or she is having a bad day? You know it brings a smile to his/her face? Sometimes they need human kindness and courtesy just as much as we do.Tom, Caroline, Tiffany, Usha, Brittany, Amy - hugs to you. I couldn't do your job with the same professionalism. Happy New Year!”
“Hellertown Post Office rocks. Courteous, pleasant and knowledgeable. Staff are professional, in a good mood, ready with a smile or two and a chuckle. They are willing to answer questions and assist in anyway. Our ex carrier would go the extra mile for a customer. Miss living in Hellertown.”
“I had gone into this location to send out paperwork for my mother. We just lost my father in June. It was one of those sad days for me, and Nadia was so pleasant and helpful, she really lifted my spirits.”
“I've been coming to this post office since I was 16. I'm 38 now.The service has been excellent to me for the past 20 years and I will continue to bring my business here for the next 20+ years.All the girls working have been nothing short of nice and professional to me and to all the other customers that walk in everyday on a daily basis.”
“I'm a proud former CCA & am writing this review for the same reason I write all reviews - to honor and acknowledge exceptional service.I had such a wonderful conversation with Mike (#1 Mike don't get it confused) while dropping off a mailpiece today that it validated & reinforced what a true career looks like.God Bless the USPS. If you want to send mail in Bethlehem, do it here. Bring your best self & that's what you'll see in reflection”
“The people that work at this post office are so kind and knowledgable . To the young woman that helped me and my son with our passports: thank you for all your help in making the process so easy and seamless.”
“To begin, it's one of the many pivotal focal points of PHILLIPSBURG, NJ! From outside to in, it's absolutely brilliant in design & architecture (you really have to see it in person to believe me)! The employees were energetic & friendly (even though this particuliar branch was rather busy).”
“A stand up post office located on an incredibly busy road with dedicated employees that get the job done & delivered! I was so fortunate, I got in the office on what could have been the last seconds of in-hand deliveries on a Saturday & the courier helped me out regardless of the impending closing time! ?”
“Truckers for delivery or pickup come to Highland Avenue truck Enterance on highland Avenue don't go to s Commerce Way that's not for truck Enterance when u enter the building go straight by door 38 red double door go inside for check in if u have delivery u can come early they don't go by appointment”
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“Alex was great!! Very efficient and friendly. I specifically drove 40 minutes to this post office bc of the great reviews. I live 15 min from Lansdale and was not going there bc of the terrible reviews. I was in and out for my passport at this Center Valley post office, thanks to Alex. Thank you”