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July 2024 by Matt Eachus
I've gotten my oil changed here multiple times. Every time but one they put up the wrong sticker for mileage of when to come back. I always get synthetic oil, good for 5-6k miles. Regular 3k.
Every time they put up a 3k sticker and I'm starting to question if they are even doing what was asked. I probed saying why wouldn't the default for a synthetic change not be a 5k+ sticker and the default for a regular change be 3k, feel like that's standard. When I said default the man asked me to define what I meant, thought it was obvious. Proceeded to cut me off when explaining after asking what I meant. Finally asked me what do I want on the sticker 5k, 6k, 8k. That's not the point I can remember 5-6k, I want to verify you are putting the right oil in. I also shouldn't be able to "pick" my number, just put what the damn oil is rated to last on the sticker. With that logic my sticker would leave me to believe it was regular oil. Just a joke. Not to mention $115 for an oil change is practically robbery. I do not recommend this place. If they can't even put a sticker on with the right mileage, who knows what they are doing under the hood.
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July 2024 by Marie Donahue
The workers are so polite, they made my car look brand new and detailed it perfectly! I highly recommend them!!!
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May 2024 by John Vaccara
The best
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May 2024 by Sal Baiada
Definition of a friendly neighborhood shop! Was in a pinch today trying to get a tire off for a new one and needed an impact gun that could do the trick. Called up Vince’s shop and no more than 10mins after the call was made he had it done. Can’t say enough about the kindness and quickness of Vince and his crew. Thank you so much and I will be sure to be back!
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May 2024 by Chris Buzzeo
Trustworthy mechanic
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April 2024 by John Doe
Terrible customer service. I have reached out via email, facebook and phone. If you want a decent response and you want someone who actually cares. Go somewhere else. Avoid this place at all costs.
Edit: Almost the ONLY response I get from this place is them responding to a bad review. Prime example of their customer service is provided below. No explanation for the ignored messages, no follow up, just "false claims". If they're so "false" why do my attempts to reach out still go unanswered?
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April 2024 by austin parker
Vince Iacone's Automotive Services is a reputable and reliable auto repair shop that provides top-notch services to its customers. With over 20 years of experience in the industry, Vince Iacone and his team have built a solid reputation for their expertise and professionalism.
One of the key aspects that sets Vince Iacone's Automotive Services apart from its competitors is their commitment to customer satisfaction. From the moment you walk into their shop, you are greeted by friendly and knowledgeable staff who are eager to assist you with any car-related issue you may have. They take the time to listen to your concerns and provide personalized recommendations for your vehicle.
The range of services offered at Vince Iacone's Automotive Services is impressive. Whether you need a routine oil change, brake repair, engine diagnostics, or a major overhaul, their team of certified technicians has the expertise to handle it all. They use the latest diagnostic equipment and tools to accurately identify and fix any issues with your vehicle. Additionally, they only use high-quality parts to ensure the longevity and performance of your vehicle.
Another aspect that sets Vince Iacone's Automotive Services apart is their fair and transparent pricing. They provide detailed quotes for their services, ensuring that you know exactly what you are paying for. Unlike some other auto repair shops, they do not engage in unnecessary upselling or recommend unnecessary repairs. They prioritize your safety and the performance of your vehicle, providing you with honest and reliable recommendations.
Furthermore, the turnaround time at Vince Iacone's Automotive Services is commendable. They understand that your time is valuable, and they strive to complete repairs and services in a timely manner. Their efficient and organized workflow allows them to minimize the downtime of your vehicle, ensuring that you can get back on the road as soon as possible.
In conclusion, Vince Iacone's Automotive Services is a trusted and dependable auto repair shop that provides exceptional services to its customers. With their experienced team, commitment to customer satisfaction, range of services, fair pricing, and efficient turnaround time, they are a go-to choice for all your automotive needs. Whether you need routine maintenance or major repairs, you can rely on Vince Iacone's Automotive Services to get the job done right.
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April 2024 by Paul Maccarrone
I purchased an SUV from Vince Iacone’s Automotive. Everything went smoothly. Vince is a good guy.
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January 2024 by andrea linton
Always helpful. Helping look for car for myself and family members! Thanks
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November 2023 by Joseph Onori
Top shelf service , Vince personally handled my vehicle issue without hesitation ( Flat)...Although he was extremely busy ! he is such a great technician that he multi tasked my car up onto a lift located and repaired the issue .I work on the road so Vince got me right back to it !I was there maybe 22 min.What I'm saying is if you're looking for top shelf service quality experience technician work on your vehicle, I highly recommend stopping by to see Vince and his crew ! You will not be disappointed.
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November 2023 by Josh McCallen
The service and the quality of team at Vince Iacone’s is by far the best I try to recommend it to all my friends. And I I’ll be in there again soon with a few inspections… They have my loyalty.
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September 2023 by William Lever
Go to repair shop in Springfield
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May 2023 by Pierce Burdett
Just got cut off and cussed out by one of their illustrious drivers. Mister 10695. Sad representation of the company especially based off previous reviews.
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May 2023 by Jonathan B
Great mechanic, honest. We have been using them for years. Our kids use them as well. They have a pick up service which is awesome.
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May 2023 by Brandon Burdett
Just got cut off and cussed out by one of their illustrious drivers. Mister 10695. Sad representation of the company especially based off previous reviews.
