“I would give 5 stars, except the Staples app has never worked inside the store (751 Sproul Road, Springfield, PA. Associates tell me it's due to lack of WiFi.”
“I have used them for years and I highly recommend them. They're very very good helpful. They will pack your package for you and just very helpful with some things that was difficult to return when I was trying to send a return and that they have their email there and you're trying to get it to come through sometime that difficult so I would recommend if you have anything like that. Also email your own email, so you know when it comes through, then go because if you go there ahead of time- I think something about the building-- it doesn't always come through that way at first ---you have to give it more time!! they have been in business many years and they have great experience, and the owner is from Springfield and grew up here!!”
“Store# 0284 is AMAZING!! I am a business owner in the community and every time there is something I need everyone is always so helpful. I usually email my order with questions and Lynne always gets right back to me. Its a pleasure doing business at this location.”
“I ever so often picked up packages from this FedEx throughout the year and I must say how nice and professional every staff member is here. Literally every interaction is pleasant. And service is quick and efficient.
And over a month ago, I was in a pinch to get a digital painting printed on canvas. I was delighted to see that FedEx offered this option for in store pick up unlike it's direct competitors. The staff members kept in contact via email and made sure that everything was fine prior to printing. Once I arrived and mentioned that the canvas will be written on, they even provided me with a canvas sample in order for me to test and ensure that everything would turn out well. These guys deserve a nice bonus. Truly appreciate them all!”
“Great experience today at this post office. I had two large packages I needed to ship and the young black woman (sorry didn’t get her name, but she had a short bob cut) at the front counter was extremely helpful, as was her two colleagues. I always get anxiety going to the post office for some reason, lol, but they calmed me down. They packed everything for me and provided me with the necessary tracking info. Great customer service!”
“Excellent customer service! I was greeted when I walked in, and thanked when my transaction was done. Very pleasant young lady who took care of me, and had a pleasant smile.”