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“I went to the AT&T store that was on Sproul Rd in Springfield. Alexis was the representative that assisted me in my purchase of my iPhone 15 Pro Max very happy with my service with her and her expertise. She’s pleasant warm and welcoming a breath of fresh air thanks, Alexis, you made my purchase much easier than I expected. You’re a real asset to the company.”
“Josiah spent a considerable amount of time listening to my father who is grieving and suffering from symptoms of a stroke.He spent the time listening to him knowing that he might miss sales. Josiah fixed my Dads phone so it was easy to use. He is amazing.”
“Great experience with Chris, destroyed my phone at work the day before starting vacation. Went to two other locations closer and had terrible experience at both. Took the chance and drove further to Springfield and now it will be my go to spot going forward. Thanks Chris for making purchase of new phone quick and simple”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
“I enjoy coming to the Springfield location, they have two levels kinda feels like your in a little mall. I noticed they have cheaper prices also compared to the City Ave location. It's always nice to drop in Starbucks for a Chai Latte while shopping. Target never disappoints.”
“This is the best Target in the area to do a return at. Multiple times I've had issues with an online order and they've had no problem figuring it out for me. The other Target in the area won't even try my return if it's a "third party" from their website. Shoutout to Amanda for assisting with no problem and figuring it out! She's great.”
“We have been ATT customers with Firstnet for a couple years. Our bill for October came and for TWO PHONES was $800?! Absurd! We wanted to switch phone providers and went to Verizon. Our customer service rep who helped us (We went roughly 6-6:30p yesterday 10/18) was phenomenal. She helped us customize our plan and with the first responder discount. We were there for roughly 1-2 hours. But that’s because we made the switch and transferred everything! She was so polite and got us set up with the 16 plus and 16 pro! Our bill is less than 3/4 from what we were paying with ATT. She went over our bill in detail! (Which most NEVER DO) and was so patient with us! I cannot express the great atmosphere she brought and her friendly demeanor! We’re glad we made the Verizon switch and honestly love our phones! Never going to any phone provider! This store is VERY well kept and clean and we had a 9m old baby which all the staff loved! We felt so welcomed especially with a baby who is very vocal. We weren’t pushed away, not attended to. Nothing! She kept checking in on us when our data was transferring to make sure we were ok! I absolutely cannot express how our service was. 5 stars is not enough!!”
“So I stopped by Walmart today with my mother to pick up a few things. I am typically not a fan of Walmart but today I had a great experience. I received excellent customer service from an associate on the floor and the cashier. They were so helpful and kind. The store was well stocked and had great prices. Today's experience made me want to give Walmart another shot. I'll be back...”
“Steve was very professional as well as all the other staff that was in the store they answered all of my questions they took the old phone and paired it with the new phone and all of my contacts and pictures and everything and made sure everything went right before I went home Great service”
“I can't believe I'm saying this, but it was good. At least the dude I was dealing with was on point. I got everything I hoped to get handled, problems and all, taken care of. Honestly, I'm a little taken aback. I did not expect things to go well, but they did. Huh...”
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“Jeff was our sales associate. He was super attentive, very knowledgeable about the products and services. He was so personable and really made our experience enjoyable! If I ever need anything for my phone, I'm coming right down to AT&T and asking for Jeff! He was awesome!”