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November 2024 by V Watts
Yes, Yes, Yes. I went to Mattress Firm in Springfield, Pennsylvania and got my dream pillow top mattress. This was my second visit. I got to lie-on, roll-on, and sit-on, I wanted to take a nap, but had to get home for the Eagles/Jaguar game on Sunday, November 3, 2024.
Rich was excellent at getting me to buy this particular mattress and not letting me buy the cheap, cheaper, cheapest mattress, because I fugal. Due to his knowledge and expertise in the field and explaining the difference between the two, but it was still my decision.
I had taken a picture of the other mattress during my last visit, which was on sale then and today the price was much higher. Rich stated he would honor the sale price if I wanted to buy. That mattress didn’t have my name on it, the more expensive pillow top won today. Even though I spent more money, I happier with my brand new floor sample mattress.
Thank you Rich, see you in about 20 to 25 years.
Also, The Eagles Won, a nail bitting game in the 4th quarter?
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November 2024 by Christine Joachim
We had a great experience ! There was a wide selection and the salesman Richie was very knowledgeable !!!
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October 2024 by Tricia
Richie was very helpful and made the buying process easy. Looking forward to delivery of the new mattress.
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October 2024 by Mike McDevitt
Great experience!
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October 2024 by Lisa Polier
Richie knew exactly what I wanted. It was unfortunate the mattress I wanted wasn’t in stock, however, Richie suggested an alternative.
It was a pleasure.
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October 2024 by Madi Duff
Richie made the process so easy. He showed us the options within our budget, and he was very informative about which styles could meet our needs. We’re so excited about our new mattress!
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October 2024 by Bonnie Spears
Great service and fixed my problem right away!
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September 2024 by Mike Murray
Kurt was extremely helpful and friendly
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September 2024 by Terry Rowlyk
Kurt went above and beyond for my son's bed. Will shop here again
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September 2024 by Amanda Jones
We had a great experience buying a mattress at mattress firm. Kurt was very helpful!
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September 2024 by joea417
Sales people were great to deal with but my overall experience was not good. Purchased two mattresses in May and wanted them delivered in late July. When I call to have them delivered the said they were not in stock and I would have to wait weeks. I canceled my order and went down the street to a competitor and they were delivered the next day!
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September 2024 by Patty Smith
Kurt was very helpful in selecting a new bed.
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September 2024 by Rae Grossi
Kurt was the salesman and showed me exactly what I needed. Labor Day was worth it.
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September 2024 by John Gulezian
Helpful, friendly knowledgeable service. Quick and easy experience to buy a mattress. No upselling or games. Would go back.
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September 2024 by Matthew A. Basile
Kurt was very helpful and understood what I was looking for. Mattress Firm will be my go to place for mattress shopping from now on.
