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February 2024 by Debra McNellis
Incompetence at its best at this branch from Sheila the teller up to the Mgr. Use another location or better yet, switch banks!!!
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February 2024 by Апитов Эрбол
Great customer service
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February 2024 by Keith Edwards
WF seems to be downsizing many branches and recently this branch got renovated and reduced the number of tellers. The branch tellers are super friendly and long term employees. Always professional. Wishing the savings rate was higher!
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January 2024 by Richard Cameron
Most Wells Fargo locations will do everything they can to avoid cashing a check even when the issuer and recipient are both bank members in good standing with sufficient funds, but especially this one. My father wrote me a check as a gift on a Saturday, but wrote Monday’s date on it. When two employees snidely told me what he did was illegal and it would be illegal for them to cash the check, I later confronted them, and they called the police and made a false report saying I had made threats. I made no threats, used no profanity and used my foot to push the doors open as I explained before doing so only because they had made me so sick I didn’t want to touch anything.As another review noted this location is not ADA compliant. While the bank claims to be addressing this offense, as of 12/2023, more than a year later, there is nothing visible at all indicating they have done so.
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July 2023 by F. R.
I cannot speak for the rest of the branch. However, Nari helped my wife and I set up some new accounts and I cannot believe what a positive and friendly experience we had. She was so helpful and personable! In this day and age where customer service and general decency seems to be a thing of the past, people like her give me hope. Thanks again, Nari!
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February 2023 by Carina Rocha
I went to this wells fargo today and was disappointed. I don't know the name of this guy I can't remember. I told him I wanted to make a bank transfer. His answer was that he couldn't do it today because he was too busy. I don't think it's right for him to tell me that. He's there to work and to help clients. He wasn't answering anyone. And nobody was there. A job he could do in minutes. Some people don't deserve work they have
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November 2022 by Justine Johnston
Tellers are lovely but closing the drive thru is HUGELY inconvenient for people with disabilities!!! I have to bank elsewhere. This is NOT ADA compliant!!! I am disappointed in WF and their inconsiderate decision! SO YOU HAVE MY NAME AND YOU DONT NEED ANY ADDITIONAL INFORMATION TO ADDRESS MY CONCERN!!
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May 2021 by Gwen H
All the people here are very friendly and professional. I didn't know I needed an appointment when I went there last week and the bank manager was kind enough to submit it for me. It was Jeff who handled my business today and he patiently answered all my questions. Thank you very much.
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August 2019 by Mustafa Gokkaya
Jeff is a cool dude here in the bank :)
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July 2019 by Rick Ward
I have been doing with variuos banks including Wells Fargo for many years. I have never encoundered a more friendly and professional envoronment than the Springhouse Branch. Seldom is there any wait, all tellers are effecient and polite. Branch manager always seems appreciative of your business.
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May 2019 by john pham
The model for all Wellfargo branch.
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November 2017 by Gustav Genious
When I read the previous reviews I thought it was an exaggeration for such exceptional service. We decided to visit with my daughter and we were astonished. Reality was better than 5 star reviews!
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August 2017 by Omar Meshal
Five stars Service I love this location they are very very professional and amazing customer service unfortunately I'll be moving to a different bank but anyone who is considering opening a checkingaccount at Wells Fargo please go to this location no matter how far it is from you I live in North Philly and I drove the hour to come here all the time
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January 2016 by Dahim Aqeel
Service
