Village Pharmacy at Springhouse provides outstanding and friendly service, making customers feel treated like family. The pharmacists are supportive and go above and beyond, diligently working behind the scenes. They collaborate directly with doctors' offices and insurance providers to resolve challenging prescription issues, especially for complex medications like those for migraines, injectables, and specialty pet medications for conditions such as epilepsy. The pharmacy is reliable, almost always having medications on hand or obtaining them quickly with a day or two notice. The team is patient, calm, and accommodating, even during stressful visits like children's vaccinations. The service is incredibly helpful and responsive without any pressure. In addition to pharmacy services, there is a cute gift shop with wonderful ideas, offering incredible gift wrapping. The overall experience is positive and supportive, leading customers to switch from other pharmacies and recommend Village Pharmacy to others. It is a place that feels like a second home.
They we're very helpful in preparing me for the meds I was getting
June 2023
Always friendly service. Our family gets pets meds here. Our dog has epilepsy and they almost always have the specialty meds on hand. If they don't, a day or 2 notice takes away the worry of availability. Will continue to be a customer as long as we live in the area.
May 2023
Incredible service and gift wrapping! Cutest gift shop with wonderful ideas for gifts for anyone. Plus their team is friendly & helpful without any pressure while being responsive to customer needs. Thank you.