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July 2024 by Sabrina Mercado
I was running everywhere literally had no luck with any car. I came here and they ran my credit score and was able to help!! I’m honestly so grateful for them everything went smooth, Drove home with an 2015 Chevy sonic ? appreciate you guys! Definitely come here if you need a car !
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July 2024 by Danielle Kathleen
After about a month of back and forth with a horrible mechanic, I was in a really tough spot with only 2k to put down on a car. Tyler at Don Wallence got me into a car THAT SAME DAY. He was fully transparent with me about what car was going to give me the most life and the best deal. He didn't try to upsell me at all which I never experienced with a car salesman. He went in, found me 6 options, and then we went and looked at them all and got everything done within an hour. 10/10 recommend!! Thank you Tyler and the team! :)
Also, sorry if your name isn't Tyler. I could have sworn I heard someone say it LOL
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June 2024 by Tracey Gunther
Professional group of people all around!! They are honest and trustworthy and stand by their product.
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May 2024 by Thomas Madden
Don and his family were helpful every step of the way!
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April 2024 by Kristen Jennings
We had such a great experience with Don Wallence Auto Sales that I would highly recommend them for anyone looking to buy a used car in very good condition with low mileage at a very reasonable price. We bought a used Jeep Compass for our children to drive that was in excellent condition, however, the AM/FM radio did not work although Sirius did work. After we purchased the car I bought a new AM/FM Bluetooth radio with Apple/Android Auto and they installed it free of charge. Now my kids have a safe car with an awesome radio and Bluetooth and can access navigation apps on the dashboard instead of looking at their phone. Whenever we are in need for another used car Don Wallence Auto Sales will be the first place I go.
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April 2024 by Brandon Shimer
Got a car inspected by them they stripped the lug nut covers off the actual lugs lost one lug cover and never said a word. Good thing I didn’t get a flat on the side of the highway I would have never been able to take the tire off.
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April 2024 by Linda Nicholas
Great prices, people, and service. Mechanic Jacob Is super. Will look for the problem, not a quick fix. Great sales and service. Friendly, not high pressure. Family owned and run. Todd, Joan and Mike are great.
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March 2024 by javier jackson
I went to Dana Ford in Staten Island, NY where they had a deposit put on a car the morning I was suppose to see it (they told me it happened two days prior, it wasn't on the lot but I physically seen it, and they couldn't give me an exact date the security deposit would last until I could make an offer). They never notified me and I drove my family an hour and a half for them to try and up sell me on something else. I went on autotrader and stumbled onto Don Wallence's Chrysler 300c. I called and got a test driver right away. They treated me with respect and went out of their way for the little things. (getting paper work I asked for, showing me every part of the car, and down to earth blue collar workers.) It took two days and them staying open a little bit later for me to have my new car. Words can't fully express how happy I am with the service they provided, especially for a smaller family own dealership to out perform such a bigger dealer was amazing to be apart of.
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October 2023 by James Keegan
I bought a car from Don Wallence Auto Sales last year. Todd was EXTREMELY helpful and certainly a "no pressure" guy. When I've needed service, Jacob was knowledgeable, thorough and honest. He is exactly the kind of guy you want working on your car. All in all, I am extremely satisfied with the entire experience. Thanks guys!!!
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October 2023 by Christopher Burden
I recently purchased an audi from this dealership and was very pleased with my overall experience. The staff was knowledgeable, courteous, and never made me feel pressured to purchase. I would highly recommend this dealership to anyone in the market for a used car.
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October 2023 by Kayla Bell
I bought my 2012 ford explorer in may so yes I’m late on this review but I still could not be happier. I ran into 2 small issues a few days after buying my car and they fixed it with 0 issues. The customer service was great from start to finish. The car was clean when I got it, and everyone was extremely nice. Highly recommend Todd and his team!
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October 2023 by Matthew Powell
Hi Todd,I welcome your response but I'm unable to reply directly, so I'm editing my original review here. I've addressed your statements below in ******parentheses******. I hope you will accept the validity of mine and others' lower rating reviews rather than dismiss them all defensively and pugnaciously. In doing so, I'm sure you will open your doors to a new outlook, and a possibly a more prosperous business that can increase the likelihood of having a positive impact on this community. Improvement cannot occur in the absence of self-awareness. I doubt you are intentionally selling bad cars, but nonetheless, based on the negative reviews, some are leaving your lot and this is a problem you can affect. My condolences to the loss of the old timer.****Matthew,I always respond to customer ...The repair should be approximately $100.00.******(The cost to replace the actuator was in excess of $700 and took putting the car in the shop for 2 days. Please reread my original comment and you'll see that you did in fact replace the sensor, which was a simple and effortless task, but this did not solve the check engine light. You say I could have come back, and I did, where I was discouraged from pursuing the issue as I was told it would require breaking down the engine block (which was a disingenuous claim in the end), could cause additional problems, all the while having to deal with a rude and caustic business representative. You understand how this didn't engender confidence or a desire to maintain a relationship? Furthermore, it had constituted consecutive weeks of visiting your shop and I was exhausted by the serious disruption it had caused to my job and personal life. It was evident to me that I should simply move on to seek a more streamlined solution.)******Since I can not get the ... not optimal. ******(Absolutely not. I brought only the most polite and gentlemanly disposition, even in the face of irate and rude behavior. I wouldn't dare to treat a stranger with such disrespect.)******Working with him for 36 years I have not seen him turn down a free low cost repair for a customer.******(He didn't turn me down (see above), to be fair. He just misrepresented the work that was needed in a successful attempt to discourage my usage of company time and resources.)******Furthermore, you mention various repairs over the last 4 years. I am assuming they were not expensive ... ******(You assume incorrectly, and I said within the first 1.5yrs of owning, not 4yrs. I didn't feel the need to list them in my original comment as it seemed out of scope for the point I was trying to get across to the readers of the reviews. But here you go off the top of my head (not exhaustive), a list of repairs in addition to the actuator :1. Wheel hub assembly and bearings (drivers&passenger, $1k)2. Cracked transmission fluid lines replaced3. Fuel tank level sensor4. Gas tank replacement (2400$) due to leak5.Tie rods6.Shocks7.Driver's side window motor8.Shift linkage & gear knob linkage replacement)******He merely suggested an extended warranty purchase because we sell the 3 and 6 month ones for dealer cost.... ******(Perhaps naively, I expected the vehicle was in great shape and wouldn't have any significant issues in the 3-6 months after purchase. I guess you can say I simply trusted you, and also couldn't afford any extras so I took the chance that the 3 month would suffice, but even then, pursuing a fix in the first 3 months was met with hostility.)****** Even so we would have repaired a low cost issue for free. Four years ... vehicles here for over 47 years with a very high satisfaction rate. ******(Yes 4yrs had passed, but it was abundantly clear within months of purchase that dealing with Don Wallence would only cost me more hardship, time out of work chasing these issues, without a vehicle, and that I was best seeking an alternative solution elsewhere).****** Possibly your situation could have been handled...Todd Wallence
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October 2023 by Maddie Handy
Great experience going through the process of buying my 2011 VW golf here ! Clean atmosphere and great used car selection Mike and Todd helped tremendously I could definitely tell they are trustworthy people selling reliable cars for great prices 10/10 recommend!
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September 2023 by Jakeb Noble
Bad dealership and customer service. They are supposed to be holding a car that i am purchasing and they sell it to someone else.
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August 2023 by Anna E Leary
Great staff, so friendly!
