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“Brandon at the UPS store in Audubon PA was phenomenal with customer service! He's very genuine. kind and an excellent customer service representative for your organization. he will be phenomenal and upper management!”
“The employee had a good energy from the moment I walked in. Was having a stressful morning and his energy changed my day, and made me open to learning about other products.”
“I would give 5 stars, except the Staples app has never worked inside the store (751 Sproul Road, Springfield, PA. Associates tell me it's due to lack of WiFi.”
“First class service and a great customer service attitude. Worth the trip from Phoenixville for their positive approach to my needs. They do take Styrofoam, peanuts, and bubble wrap for recycling!”
“I am so grateful to have the UPS store close by. I've always had superior service, with fast, friendly agents, including the manager Sylvia, Nigel, and new Jacqueline. I really cannot speak highly enough about the store leader, Sylvia. She is a dynamo, you're done before you walk in! Unbelievable service, kindness, helpfulness-- the best business ever. Thank you so much for all you do, UPS agents! No way could I accomplish so many tasks and life necessities without you! You all rock! ❤️”
“I was looking for a bookcase for my office to replace the one I had, it was 24 years old and falling apart. Staples had the right size to fit into my office. I ordered it in the morning and picked it up in the afternoon.”
“Tierney was the best service rep at UPS I ever had. She figured out a cost effective way to ship my product in a timely manner. I went in with a different idea. I followed her suggestion. She actually took the time to help! Rare these days! Thank you Tierney. Suzy L”
“Best UPS and staff ever! Been there more times than I can count. Very helpful, patient, knowledgeable and positive. Anyone who has written negative experience obviously its their attitude.”
“Aiden went above and beyond and helping me to return my Xfinity equipment. He was the only one at the store and there were also several other customers that he was able to help very efficiently. It's nice to see the customer service is still alive!”
“My experience in shipping a grandfather clock across the US with TSI was favorable. Total time from AZ to PA was a little over a month (that included the holiday season) and I received e-mails giving me status reports of its progress. I received two calls in advance (one to set up a time for delivery and another to confirm the day prior) and the gentlemen who delivered it were considerate and careful. The service is not cheap, but you get what you pay for. As for the less favorable reviews, the shipping process is always fraught with peril and only as strong as its weakest link.”
“I walked right in late on a Friday and Denise greeted me with a big smile! I had two heavy boxes that she shipped out. She is truly a wonderful lady and extremely helpful. The post office was clean, no line, well stocked.”
8:30 - 11:30AM
4030 Whitehorse Rd, Devault
Shipping Centers
“Ken, who is the usual person you will run into here, is extremely friendly and extremely professional about his job. It is EXTREMELY rare that he can't get you processed in 2-3 minutes. He's extremely good at what he does. And if he's not busy then I would recommend to say something more than just say "Hello".”
“Anastasia from the print center spent so much time helping me print a small order. She helped me email from my phone to staples and helped me crop my pictures.
She is an outstanding employee and person. Staples Bryn mawr deserves a great review thanks to Anastasia.”
“Went to FedEx for some important prints for a work event. It was a quick turnover and I needed it completed next day. The manager Toni called me to make sure the order was understood and was extremely detailed to make sure everything was completed to standard and on time. When I went in for pick up, Toni went above and beyond to make sure everything was perfect! She was amazing and even recut some of the items to make sure they were exactly what was needed. I didn’t ask her to do all these things, but she was so detailed and truly wanted to make sure the order was perfect. I was so grateful for her and for making the experience a five star experience from start to finish. I will only go here from here on out. Thank you Toni!!”
“I needed ink cartridges for an older model printer. Sales associate Liam offered his assistance. He found the correct cartridges and helped me place the order on the Staples online site. He also advised me there was a 25% rewards coupon available and helped to set me up in the Staples rewards program. Liam was knowledgable, professional and patient. I really appreciated his assistance.”
“I recently visited the FedEx location in King of Prussia, and I couldn't be more pleased with the service I received. From the moment I walked in, the staff was welcoming and incredibly helpful, but I must give special recognition to Phillip. He went above and beyond to assist me with my needs, demonstrating not just professionalism but a genuine care for ensuring that everything was handled perfectly. His attention to detail, patience, and exceptional customer service skills made my experience not just good, but outstanding. I'm truly grateful for his assistance and want to extend my heartfelt thanks to Phillip and the entire team at this FedEx location. It's clear they are committed to providing excellent service, and it did not go unnoticed. Thank you, Phillip, for making what could have been a stressful experience, a very positive one. I will definitely be returning for all my future shipping needs”
“I just had to take a large, heavy box to FedEX since it was supposed to be picked up at my residence and was never picked up. This location is very easy to get to and if you can read you will have no trouble following the signs to the customer location. It is very well marked.The gentleman behind the counter was extremely helpful since I am handicapped, and he helped me with the package and even brought me my receipt. A very good experience.”
“The attention to my needs, the care with which they packed my shipment, (a valuable rare musical instrument), and the wonderful feeling of satisfaction I had when all was done!”
“This has been my go-to post office for almost 10 years. Stephanie and Michelle are extremely kind, helpful and always great me with a smile! I give them a ton of credit for all their hard work, knowledge and their ability to deal with rude customers especially during the busy holiday season. Their friendliness and positive attitude is why I choose this post office over many in the area. Thank you as always!”
“This was my first time visiting this USPS location, and I just wanted to say a big thank you to Barry and the other girl (I’m sorry, I didn’t catch her name!). Both of you were so helpful, it really made my day! -JT”
“AMAZING!! The staff is so friendly, kind and helpful! Have used them for a bunch of different services. Melanie in particular helped and always has gone above and beyond to say the least. Business cards, signs, printing, general help and questions. I needed things done in a short time frame and again helped a stressful time work out and delivered! AMAZING Love the staff!!!”
“I always get great service here - but I have to say Bryce was just so unbelievably helpful and accommodating! I really appreciate how attentive and thorough - and kind- he was! Thank you Bryce and Malvern Fed Ex!”
“My brother works here, and i as such I attended the CTDI Holiday party. I was blown away with what was put together. They seem to really appreciate their employees.”
“The employees that work here are some of the nicest people I’ve ever met. They always go above and beyond to help with any questions I might have, and continuously try and make sure I’m getting the best deal they can offer!!!”
“The girls in here are incredible. I had 50+ certified mail envelopes that had to go out, these two went out of their way to make sure every one of them was correct AND would get out before Labor Day weekend and were truly happy to do it. [ YOU KNOW MOST PEOPLE WOULD HAVE BEEN MOANIN & GROANIN w/ an order like that]. I couldn’t have made this happen without them. (If you’re curious, @ the post office it cost like 270$ when at UPS it would have cost over $1,100 for the same thing). Lucky to have this post office close by. Excellent service.”
“Always a great experience. The workers are professional and uplifting. I go out of my way to come to this post office instead of the one in Exton, that is filled with rude and miserable workers.”
“Excellent service unfortunately some customers in this joint want Excellent service & they cant fix any logistical problem but they want to tell the people behind the counter how easy there job is. Disgraceful. It's 9:30am on a Monday Karen shouldn't you be at work ? Not only do the counter people have to put up with you so do I on my off day. Get a job neverwas”
“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”
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“I'm a West Chester transplant to this PO. Stopped by at lunch on a Tuesday. The location is reasonably convenient to the highway. There was no line and the two women working the counter both seemed friendly. The one who helped me was friendly and helpful. I had to do a written form to put a hold on my mail due to the situation (super not thrilled about that) but overall my positive experience was the opposite recent reviews. Heard it might be 10 months til Airport Rd is reopened. :-(”