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“Brandon at the UPS store in Audubon PA was phenomenal with customer service! He's very genuine. kind and an excellent customer service representative for your organization. he will be phenomenal and upper management!”
“The employee had a good energy from the moment I walked in. Was having a stressful morning and his energy changed my day, and made me open to learning about other products.”
“First class service and a great customer service attitude. Worth the trip from Phoenixville for their positive approach to my needs. They do take Styrofoam, peanuts, and bubble wrap for recycling!”
“I am so grateful to have the UPS store close by. I've always had superior service, with fast, friendly agents, including the manager Sylvia, Nigel, and new Jacqueline. I really cannot speak highly enough about the store leader, Sylvia. She is a dynamo, you're done before you walk in! Unbelievable service, kindness, helpfulness-- the best business ever. Thank you so much for all you do, UPS agents! No way could I accomplish so many tasks and life necessities without you! You all rock! ❤️”
“Tierney was the best service rep at UPS I ever had. She figured out a cost effective way to ship my product in a timely manner. I went in with a different idea. I followed her suggestion. She actually took the time to help! Rare these days! Thank you Tierney. Suzy L”
“Best UPS and staff ever! Been there more times than I can count. Very helpful, patient, knowledgeable and positive. Anyone who has written negative experience obviously its their attitude.”
“Aiden went above and beyond and helping me to return my Xfinity equipment. He was the only one at the store and there were also several other customers that he was able to help very efficiently. It's nice to see the customer service is still alive!”
“The attention to my needs, the care with which they packed my shipment, (a valuable rare musical instrument), and the wonderful feeling of satisfaction I had when all was done!”
“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”
“Excellent service unfortunately some customers in this joint want Excellent service & they cant fix any logistical problem but they want to tell the people behind the counter how easy there job is. Disgraceful. It's 9:30am on a Monday Karen shouldn't you be at work ? Not only do the counter people have to put up with you so do I on my off day. Get a job neverwas”
“The employees that work here are some of the nicest people I’ve ever met. They always go above and beyond to help with any questions I might have, and continuously try and make sure I’m getting the best deal they can offer!!!”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“Ryan, John and Ayesha are extremely helpful while I was trying to return a Murphy bed. They were able to provide me with the Amazon number so that I could get quicker help from the supplier. Everytime I go in to their store I’m greeted with the best, friendliest service. Thank you!”
“Amanda rescued me as I was trying to do an Amazon return!! She was so willing to show me, a 79 yr old, how to navigate my phone to complete the return....and help others as they came and went !”
“Went to this office to get my son's passport done and we had a good experience. George was personable and very helpful with the process. He knows what he is doing and kept the long line moving quickly.”
“Always a great experience here! The manager makes a point to remember consistent customers. We have had a PO Box for about a year now and they always make sure we are taken care of.”
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“I'm a West Chester transplant to this PO. Stopped by at lunch on a Tuesday. The location is reasonably convenient to the highway. There was no line and the two women working the counter both seemed friendly. The one who helped me was friendly and helpful. I had to do a written form to put a hold on my mail due to the situation (super not thrilled about that) but overall my positive experience was the opposite recent reviews. Heard it might be 10 months til Airport Rd is reopened. :-(”