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July 2024 by Godm Slayer
People are so lazy to take pictures
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April 2024 by Joe Nolan
Only takes a phone call on Saturday to get a feel of the ignorance of this place. Talks over you abd clearly doesn’t understand the question being asked. I ll take my estate elsewhere
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October 2023 by Keith York
Great people
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September 2023 by Linda Korzec
Great auction!
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June 2023 by Rachael Ciocca
I had to consign a large amt of antiques & collectibles in a short time. This place took my stuff and gave me almost nothing. Items went missing; valuables were supposedly sold in box lots for small amounts of money. Big big ripoff when I was at a vulnerable time. Beware
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February 2023 by Joe Chello
Hit or miss. I have won some great auctions there and other fridays are a complete waste of time. You never know.
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January 2023 by Fern Berger
Great food. Always fresh and staff are very happy.
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January 2023 by Lisa F.
I brought in items in brand new condition, still wrapped and in original boxes. It was a Danbury Mint Princess Diana doll in her wedding gown and 6 additional outfits all still wrapped and new. All several years old. This was in Feb. 2022. I was told that there would be an on line doll auction coming up in early spring and that it would be seen by thousands of people worldwide. I was told that I could see somewhere between $300-$500 although there was no guarantee which I understood. The auction did not take place until Nov. 2022. When I checked on line, the items were not posted. I called and was told that they would look for them. Not a good sign! The next day, after no response, I spoke to Cindy, the owner. She said that they would not be part of the on line auction but rather in the in person auction a few days later. Several weeks later I received a check for $6.75. I was devastated and furious to say the least. I spoke to Cindy again and she very politely told me that there was nothing that could be done about it. I never would have left the items at all if I hadn't been misled when I brought them in to be evaluated. I will never know what actually happened but I do know that I would never go back there again.
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December 2022 by Dina L.
Completely unacceptable business practices. There was no transparency & I was never told how the auction actually works. Apparently, they put my items (12 beautiful stemware wine glasses, a Fitz & Floyd serving tray that was never used, an unusual 28" cheese tray that was brand new & a custom made large flower arrangement into a group sale with no minimum to start. I was told I made $2.00. Is that unbelievable? The day before the auction I talked to Cindy & she didn't even know where all my items were. She said she would call me that night or over the weekend. I never did hear from her. This was happening 2 months after I brought my items in. I was told the auction would be in 2 weeks ( a complete lie). So, needless, to say I am very upset & at a loss. I would rather have donated the items to Purple Heart to help the veterans which I often do. The only reasonable person in the company is a man named Tom who was polite & didn't hang up on me as one other employee did. If you do not want to be cheated do not bring anything to auction off to Stephenson's Auction House. Dina L.
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October 2022 by Kristin Rosenberg
We used this auction house several times before with great results. However, this last time I was not impressed. We were told to bring at least $200 worth of items in a bundle in order to be able to drop it off. We ended up bringing at least over $300 but probably more like $400 instead. We were then mailed a check for $9.00 - that's it. We were disgusted and not happy about the results. Emailed the company only to get no response at all. What a waste of time in packing everything up for them to just give it away for free basically. We will NOT be using them again or recommending them to anyone.
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August 2022 by Greg Pope
I recently won an item from Stephenson's Auction thru Liveauctioneers. Upon receiving the item, I learned that it was not nearly as old as the auction description had stated. I provided proof to Cindy Stephenson and she promptly allowed me to return the item in question. Liveauctioneers then gave me a full refund. That kind of honesty and integrity is not overwhelmingly found in the auction business and I sincerely appreciate Cindy and her team standing behind what they sell. She turned a potentially negative experience into a very positive one. I will definitely be looking to participate in more auctions from Stephenson's. Thank you Cindy!
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February 2022 by Bob Sherman
This is one of my favorite auctions, they have a very nice selection, and wonderful people who operate the auction, No funny Business here, terrific owners
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January 2022 by David Comrack
I’’m writing this review because these guys at Stephenson’s are awesome. I was outbid and purchased different items online. Later I realized the person who outbid me retracted their bid. I wasn’t able to purchase the decoy and these people understood and helped resolve this issue. Thanks and I am a follower from now on.David
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August 2021 by Kimi G.
They're very professional here; they run lovely auctions in house and online.I believe the company is run mostly, if not wholly by family members.I frequent their Friday auctions, where I've purchased quite a lot of high-end items and I'm very satisfied with doing business with them. I'll definitely continue attending when they return to business in house and for now I'm winning bids online.Update: Went in person today and got into a bidding war. I won. So much fun!
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August 2021 by Ian
Amazing deals. Great staff and owner.
