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December 2022 by David Gogoladze
Not good , nobody need to go to that accounter .Dont waste your time and money ,She treats her clients very bad
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October 2022 by Dina Tentyuk
This place is laughable. Unprofessional. The accountant Svetlana does not know how to treat her clients with respect. Not once did she contact me or my fiancé about our taxes, we had to keep calling and messaging, even then she wouldn’t answer. When I finally spoke to her on the phone (after calling and calling) I told her how unprofessional she is upon taking care of these matters, she goes on to say “I will not do anything for you, and don’t ever call me back.” And hangs up. (Point proven). IRS if you see this review and you didn’t get my money, you can thank Svetlana at Rasvet.
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October 2022 by Slava Sakin
Extremely unprofessional! Submitted my taxes to them late March they said they’ll have to fill an extension because they were a bit busy. I have visited them twice since then and my Fiancé has visited them 3 times on my behalf on top of that to get an answer from them. This is Unacceptable. Zero communication from them. Would not recommend wasting your time they could care less about your business
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October 2022 by Dina T.
This place is laughable. Unprofessional. The accountant Svetlana does not know how to treat her clients with respect. Not once did she contact me or my fiancé about our taxes, we had to keep calling and messaging, even then she wouldn't answer. When I finally spoke to her on the phone (after calling and calling) I told her how unprofessional she is upon taking care of these matters, she goes on to say "I will not do anything for you, and don't ever call me back." And hangs up. (Point proven). IRS if you see this review and you didn't get my money, you can thank Svetlana at Rasvet.
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November 2021 by Maximus Powers
This is a review from 2019 - apparently the company was somehow able to remove this review from Google, thus I am posting again. Any potential customer, beware.Truly a disappointing experience, evidently it is not the only one with RaSvet. To keep the story short, there were three issues with this tax preparation company. First, the rude and condescending secretary staff that has no respect for one's time. They called me in the afternoon of one day demanding with the utmost sense of urgency I come in that very same day to sign paperwork for the documents to be sent out because the deadline was approaching for my company's taxes - none of which I was told about ahead of time when I initially filed with them on February 18th, 2019. Mind you, this phone call came about a month later. The expectation here is basically for a person to drop everything they are doing and see them immediately.Second issue involves the filing of my personal taxes. As I mentioned previously, I filed with RaSvet on February 18th, 2019 and expected my taxes to be prepared way before the due date. Calling RaSvet numerous times previously yielded no result other than "the accountant is working on it". The aforementioned rude secretary contacted my wife on Saturday, April 13th, 2019 (while my wife was at work) and again, with the increasing urgency stated that the paperwork has to be signed and tax stubs sent out immediately in order to avoid penalty. I had to take time out of my Sunday (April 14th) to come to their office and sign papers in order to pay my actual taxes. The total time it took to prepare my taxes took from February 18th to April 13th - approximately seven weeks. If you want your taxes completed in an expedient manner, avoid this business.Lastly, the pure lack of communication between the business and their customer becomes apparent when sending paperwork to the accountant via e-mail. I sent every bit of paperwork asked of me within a week to the accountant, many times with repeat e-mails. With pushing the deadline so closely, I had not had the chance to sit down and actually examine with the accountant (she was not there on Sunday, April 14th, the secretary took her place) the amount I had to pay for my personal taxes. In addition to the secretary interrupting my questions regarding the filing, the accountant that prepared my taxes was not actually there to answer any questions or even go over the filing and had to be reached by phone. Overall, this was an agonizing experience that I would not recommend to anyone. It is sad to know their company is still in business.
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September 2021 by L S E
Just an awful experience with this accounting firm if you can even call them that.
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August 2021 by Loyalty Auto T.
This place is a nightmare of all nightmares. I did my business taxes here and oh boy did this place screwed me over. It was time to do my 2019 taxes, I have provided all the required documents and I was told it would be ready within a month, yeah right little did I know Lana the business owner would take me on a ride from hell. Button line is she stopped answering and returning calls, every time I went to the office she was never there and non of the ladies in the office knew what was even going on with my taxes. So now its mid to end November and I finally had enough so I told them to give me all my documents back and I'm leaving, guess what they all of a sudden couldn't find most of the documents that I provided them to do my taxes. Basically this accounting establishment is unprofessional, not responsive and super poor quality of job. Do yourselves a favor and avoid this place like a bad dream.
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May 2021 by Billing Department
Highly unprofessional accounting service!!!Never deal with those people. We have been waiting for them to prepare our 2019 taxes since February 2020 and they where always extending the deadline firstly till July than till October 2020. As a result they never did our taxes even though we are their existing clients. Because of them we have to pay penalty. Every time we called to find out what was going on and why the taxes are not ready they where assuring that it will be ready on time. Well today is November the 2nd, Deadline for filing 2019 taxes was October 15th 2020, and our taxes are still not ready. It is AWFULL service and very unprofessional. Be aware!!!
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May 2021 by Eugene Kogan
Good professional quick service they go above and beyond for their clients