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“The postal workers at this office are so wonderfully kind! I ordered an artist-signed vinyl from overseas and the package was damaged in transit so the signed cover fell out. I was so sad and assumed someone stole it before it reached the US. Fast forward a week later, my husband is dropping off a package and the person working the counter noticed my name on the return label, which matched the name on the signed cover (that he happened to remember?!?), and asked if one of our packages had been missing something recently… because the staff had seen it after it fell out and saved it for OVER A WEEK, I assume not knowing if they’d ever find the owner but recognizing it was important!!! I was in total shock and so touched, it meant so much to me. These days the world is a tough place and service jobs are so hard to keep a positive outlook with. But clearly the staff here still care about our community. Bridgeville is lucky to have them ❤️”
“It was a very present place and the worker that I encountered was knowledgeable as to what it was I was asking about and helpful so yes I would recommend the post office most post office in fact all the post offices that I have ever visited have been very helpful and the workers were very congenial thank you”
8:30AM - 4:30PM
139 E Main St, Carnegie
Post Offices
“I put the wrong address on something that was being shipped to me and this post office bent over backwards to communicate with me, find the package, and get it to me. Thank you, Emily!”
2 - 5PM 9AM - 1PM
3038 W Liberty Ave, Pittsburgh
Post Offices
“Josh at the post office was so helpful! I had no idea where to print out my label and he not only helped me find a place to print it but also reopened my bag and taped it back up for me when I forgot to put a label inside. 10/10 recommend!”
“This is a good post office for in-store service. Staff is knowledgable and friendly and the store has allot of services including passport service. Got my passport through this branch and it was hassle-free. If you gotta go to the Post Office this is the one to go to.”
“I scheduled an appointment for my passport application here online and while I was looking forward to completing this final step so that I could receive my first passport, I was also admittedly a little anxious since I wasn’t quite sure what exactly to expect.
However, the two employees that assisted me were so nice, knowledgeable and personable that they completely put me at ease and I was in and out of their office in less than 15 minutes flat. I even found out only after I arrived that I forgot to bring just one document with me but they were able to quickly resolve the issue and helped me include it with my other correspondence before they sent my passport to the DOS so they went out of their way to ensure that it was done right.
They told me that the general timeframe would be around 6-8 weeks to receive my passport and then eventually my birth certificate back 1-2 weeks later from there as well, although they added that it probably wouldn’t take that long in either case and they turned out to be correct. I got my passport only about one month to the day that I made the appointment and then my birth certificate in the mail just a week or two later like I was told would probably happen!
I really wish I could remember either of their names because they both did a great job and made the whole experience so easy for me from start to finish. Would highly recommend scheduling a passport appointment here because they really know what they’re doing!”
9:30AM - 5PM
4 Parkway Center Dr S Ste 150, Pittsburgh
Post Offices
“Maybe one of the best experiences I’ve ever had with USPS. The woman working the counter was a hoot, super friendly, I had a smile on my face the whole time. No line, in and out in record time. Perfection.”
“Typically have to go to send out some orders, typically quick and the woman at the front is always friendly and funny, sometimes we have a quick chat. Some street parking available and a handicap space nearby.”
8:30AM - 4:30PM
601 E 8th Ave, Homestead
Post Offices
“Perfect experience. The staff was extremely helpful and professional. I needed to mail my son a new cell phone and I admit my handwriting is absolutely abysmal, but the employee was nothing but amazing and helped me profusely!I really appreciate the time she took and the help she gave me. Thank you!”
1 - 4:45PM 9AM - 12PM
18 School St, Lawrence
Post Offices
“Always have a good experience there. I just moved here 6 months ago and never had a PO box before and it's been a learning curve for me. But that's also why it's a 4 stars for me. I think we should have mailboxes. It's a bit outdated to just have PO boxes. No one has time to check a PO everyday”
“In search of a post office near me or on the way to work that was open before I had to start work. I lucked out finding this post office that opens at 8am Monday thru Friday (and 9 on Sat) and is very convenient for me. It was exactly a month before Christmas and I had all my presents wrapped and packaged way early because I had perishables. I had every single package with me meaning multiple trips to the car. Ed was very helpful, fast, and efficient getting me in and out in a flash with as little fuss and hassle as possible. He was polite and cordial and experienced in his position. I am most appreciative!”
8:30AM - 4:30PM
312 Chess St, Monongahela
Post Offices
“I called about a parcel that wasn't delivered and the tracking information just dead-ended showing that it left PGH but then nothing, it never arrived in Monongahela.... I called Monongahela post office to inquire about the parcel and a man (I think his name was Dan) answered. He didn't treat me like I was annoying him or wasting his time. He looked into the parcel for me and actually called me back with an update and told me he would continue to try to help locate the missing parcel. Super friendly and super helpful which is commendable when post-offices are often short-staffed and super busy. Stellar service.”
“Rick in the passport office was freaking phenomenal. Called me earlier in the day to tell me exactly what paperwork was needed, what to make copies of, etc. In and out in 12 minutes. There's no better passport processing in Pittsburgh, I promise you people.”
“Nestled in some of the coolest hills I have been fortunate enough to see and positioned around several indescribably awesome attractions this branch is quaint & convenient! The customer service was indisputably professional & was prepared & seemingly enthusiastic with accomplishing the tasks I needed to complete! I left satisfied & grateful for an exceptional experience!”
“Rob Roy and Juan are amazing ? I'm here almost every single day. They go beyond expectations to help me every single time! If you come in screaming and blaming them for your own mistakes expect to get back what you give. They are literally the two best people I've ever dealt with at USPS in 40+ years?❤️”
“Our mail carrier, Eric, is the best mail carrier I've ever had, and I have lived in many places across this country, I always get good service in the post office as well. Sometimes there is a line, but no different than any other post office I've used. We get much better service from our local post office that we get from FedEx. Thank you for the hard work!”
“I've been shipping items to clients for years and for the first time forgot to put the label on a package. I truly thought the item was a goner. Upper Saint Clair was able to get the package back to me the next day, as the packaging had an old shipping label addressed to me on it, but hidden. I think this is an example of going above and beyond, as they could have easily tossed the packaging aside. It honestly made my day to get that item back. Love my mail carriers and have never had an issue at the actual post office location.”
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“Easy to get via I-376; plenty of parking; service prompt, informative, and friendly. My package arrived on time and promptly. I'll definitely use this service again.”