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May 2024 by Kim Gardner
Always great
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December 2023 by Sandra Ryan
I used Marc for years. Although he is very good and reasonable rates, you cannot count on him to be there for your appointment.
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November 2023 by Glen Vaughan
I almost never write bad reviews, especially for small, locally owned businesses, but I've also never been just straight up ghosted for an appointment before either. I had a 1:30 appointment. I showed up at 1:20 to find the lights off and the door locked. I tried multiple times to call and text, but got no response. After a half hour I finally gave up and left. That was 11 days ago, and I still haven't gotten any kind of follow-up call or text back. I understand it's a one-man show and that things come up, but if you need to close unexpectedly, take a few minutes to call your appointments for the day to let them know. And if for some reason that's not even possible, at least follow up with them after the fact to apologize and try to make it right. Between the driving and the standing around waiting, I wasted an hour of my day that day. If, after making me waste an hour of my day, you can't even spend five minutes of yours to follow up and try to make it right, that shows that you have absolutely zero respect for my time. I'll grant that he does a good job for a reasonable price, but not good enough that it's worth risking my time with somebody who's willing to so casually waste it.
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November 2023 by steve roynan
Best grooming my dog ever.
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September 2023 by Delmi Gonzalez
DO NOT WASTE YOUR TIMEI had been taking my two dogs to here for the longest time. On two separate occasions, two different customers that I am friends with had told me he did not show up or answer the phone at the time of their appointments. Considering I had been going to him for years and never had this happen, I continued taking my dogs to him. My dogs always got very anxious when going to him. Giving him the benefit of the doubt, I figured they just did not like getting groomed. I will not deny that he does do a good job, hence why I took them here for years. My issue with him has been his professionalism and lack of personality. I tried reaching out to him for his availability for weeks ahead. No answer. It took up to 3 times to get a response. My work schedule varies and the earliest I am able to know my schedule is 6 weeks in advance. Thus, being the reason, I was not able to schedule my next appointments each time I took the dogs. This was something I had explained to him before. When he did reply to my messages, he was very rude in telling me I needed to schedule the appointments in person. I could tell he was very busy at the time; I scheduled something with another groomer and asked him to cancel the appointment I had set up because I did not want to inconvenience him. To this he replied it was not an inconvenience. I figured I could still take my dogs back to him since I have been taking them to him for years. The next time the dogs needed grooming I reached out to him. We set up an appointment, weeks in advance. I messaged him the day before to confirm. No reply. I still did end up taking my dogs that date, only to find out he was not there and the shop was closed. I waited more than 30 minutes waiting for him to show up. I attempted calling and texting him telling him I was outside with the dogs for the appointment. Of course, no answer. I found this very rude and disrespectful.Finally, SIX days later, I got a reply from him. I figured this was because he had probably lost some customers considering I read recent reviews he had also done this to. I could not believe one of his replies to me, "I'm very busy and I'm a one-man show. Sometimes _____ happens." I found his use of profanity to be very disrespectful. I also questioned what in his right mind made him feel that was okay to type.I have taken my dogs to another groomer since those unfortunate events. What I have found out is that they were not scared / anxious about getting groomed in general. They were just scared of him. They get very excited to see their new groomer. My poor babies, I feel bad I made them have to deal with such a mean person.
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April 2023 by Justin Krol
Marc does a great job with our dog, is communicative, and his prices are reasonable. Most importantly, he’s much quicker than grooming at other places so your dog doesn’t have to wait in a crate for hours.
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February 2023 by Charlie Leonard
My brother took his two terriers there, and for almost half the price as Petco, they looked great. I would check it out!
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December 2022 by Catherine Long
Mark is the best! He does a wonderful job. Quick, fresh and professional. Very responsive. My shorkie seems calm from entrance to exit.
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September 2022 by Cynthia M.
I love love love how Marc Taylor groomed my mini poodle Levon! My 6 month old fur baby looks fabulous. He feels good and smells wondeful! We're very very happy and will come back for another pet grooming.
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August 2022 by Scott Cendali
Best groomer for Goldendoodles in the area. Have been to a number of different ones and this place is all-around better than the rest.... Best finished look, price, smell (for a long time!)
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July 2022 by Barbara Alderfer
Just had our airedale groomed by Mark. Great job,reasonably priced. Best part dog enjoyed it!! Definitely would recommend him
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June 2022 by ed s
Really wonderful job with our "Little One" amazing talent. Would strongly, enthusiastically recommend.
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June 2022 by Sharon Friend
They were very attentive on what I needed done for my dog.
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February 2022 by Joaquin Asson
My Poodle and Yorkie have been groomed here a few times and they always look sharp! He’s quick and professional. I’ve tried many groomers in the area and in my opinion he does the best job.
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February 2022 by Michelle C.
Very poor business, I had an appointment on a Thursday at 10 and he was nowhere to be found. I tried to call and then sent a text message and 9 months later still now response. Take your business elsewhere!!
