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“Arielle and Bobby were very friendly, knowledgeable and helpful in upgrading my husband's phone. Would definitely return and recommend this store to everyone ?”
“Justin is the man!! Very knowledgeable and patient answered all my questions and gave me a great deal! Alex helped as well! Highly recommend!
These guys are incredible they helped me again! I will be back!”
“Excellent and very friendly service. I came in for help resetting phones before mailing them in and Jim was kind enough to let me know of a perk we weren’t offered when we recently upgraded phones. I left with a new iPad too!!!”
“Peter was extremely helpful and patient. He was very thorough explaining the plans and the device payments. In the end I’m very happy with my new plan and got a new phone to use”
“Thank You Aaron for the best customer service! I bought a new phone and it was an easy process . While waiting for my phone to update I had questions about other devices and I decided to return the next day and purchase two ipads. I appreciated the time and patience . Aaron Thank you for the excellent customer care!”
“I'd rather go to the dentist then get a new phone because of how hard it is to set up, and yet Jacob made it so easy!
First, he explained that this process had been greatly enhanced in the three years since I bought my last phone. Who knew?! WOW was he right. (Verizon, that info should be widely shared with all customers...people like me wouldn't hesitate then!)
And I appreciated him offering to put on my screen protector and case. The little things matter. He took his time and answered all my questions.
I chose to wait in a very busy store and the person who checked me in explained I could set up an appt., but I waited. I explained I had a doctor's appt. and had to be out within 45 minutes and when it was my turn, I was.
Today I went back with a couple of questions and was the only customer in the store at 9:00 am.
Roxanne was able to answer my few quick questions, and explained that 611 would have the technical expertise I needed. She was right! (I called Verizon and they had to transfer me to the Samsung helpdesk...and even he had trouble finding the missing microphone. I would like credit for the update that will probably now go out to millions of phones!)
Bottom line. This is a very well managed store run by very competent employees!”
“The staff at this store were so incredibly helpful. I showed up with a list of things I wanted to purchase and accomplish, and the representative (Lisa) wrote everything down, patiently worked through everything efficiently, and stayed late to make sure everything was done completely and correctly. I was so very impressed with this personable and professional service, and will definitely be going back to this store whenever I have future needs. By going above and beyond, Lisa truly defined and demonstrated the value of excellent customer service.”
“Brandon served us twice and was outstanding. He knows his stuff, is very professional and business oriented.
I wish he could train folks in the old Dublin Pike Doylestown Verizon store.”
“Lucas helped my family of 4 secure new IPhone 15’s! He was professional, courteous and knowledgeable! Josh worked with me to connect my watch. Took long but was very patient and kind! Definitely recommend LUCAS or Josh!”
Open 24 hours
4000 N Cannon Ave, Lansdale
Internet Service Providers
“NetCarrier is an excellent partner to work with on all things voice and data services. We have used their voice services for 15+ years and have yet to be disappointed with any part. Knowledgeable account managers that respond personally to any request, no matter how small it is. On those rare occasions when we did have problems and called for support +90% of the time the person who answers the phone (and they always seems to answer) ends up resolving the issue. I don't think we've ever had a problem that lasted more than 24 hours.Highly recommend NetCarrier!”
“Today, I was having issues with my phone. I went to the T-mobile store in Montgomery mall. The young man Arvin was extremely helpful and patient. He was also able to resolve my phone issues. Thanks so much!”
“What a fantastic experience purchasing new phones for my kids. From beginning to end, Aiden was knowledgeable, helpful and answered every question. His professionalism and willingness to assist us was definitely appreciated!”
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“We've been using this Verizon franchise location for probably close to 10 plus years and have always had a positive experience. Our most recent was with a long-time rep, Victor, who is very knowledgeable, professional, patient, and is able to multitasking with multiple customers, support his team and still make us feel like we are important at the same time. He knows the plans, offers from memory and how to work around any hurdles that may arise. He is also friendly and honest. He appears to be an awesome manager and sales representative, treats his team with respect, in my observation. Highly recomme d this location for your Verizon needs”