9AM - 4PM
702 PA-113, Souderton“The visit to the bank had all the makings of a visit that was going to go bad, real bad. Late in day on a Friday, not a good time. 90 plus year old client, not the most ideal client. Complex multiple issues with accounts, ugh. One very nuanced and old tax problem , no simple solution. Well was I wrong in a big way. Went into the branch fully expected “I m sorry we can not help you , call back Monday.Walk in and it all changed when we met a great Univest employee Crystal Smith. Experienced, professional , knowledgable and pleasant to deal with.Crystal Smith took the information, asked probing question, analyzed the information and set about systematically solving the problems one by one. No pandering, no excuses just a truly professional attitude and demeanor.Thank you Crystal job well done.DMN”
9AM - 4PM
705 Rte 113, Souderton“I went into this branch to open an account and from the moment I walked in I had excellent customer service I was greeted with an hello from a teller and the teller pointed me towards Marilee and when I say she was a great help she helped me with no problems she was patient and polite my over experience at this branch was wonderful will definitely always come here if I must come inside a branch”
“When Key took over First Niagara 10 years ago I was sorta bummed. Fast forward to now and a move from CT to PA and all I can say is \"wow\"! What a great bunch of people over in Sauderton. Denise Camerieri is my goto for all my business and personal banking needs here. Adore her. And the tellers are just as helpful and amazing. They have a new branch manager, Diana I think her name is. The branch has a drive thru and an ATM. Excellent parking and is located next door to a CVS. This is one branch, one bank that goes above and beyond for their customers. No matter how much money you have or what your net worth is at. Everyone is treated the same and I love that.”