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September 2024 by Chuck Wiemer
Great experience with JE Herring Motor. I hit a coyote at 2am on the PA turnpike. Roy at Herring, who towed my wrecked car, is friendly and super helpful. The receptionist, Abby is great. Thank you JE Herring team for helping me through a horrible evening!
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September 2024 by Emily Born
If I could give them zero stars, I would. They picked us up off the turnpike at a rest stop and drove us 2 miles off the turnpike and dropped us in an abandoned lot with a 3 and 5 year old stating that someone else would be picking us up. The second leg of our trip was never arranged and when we called to speak about it, we were hung up on. We were abandoned in a parking lot in the dark with small children and hung up on when we called to discuss the concern. We had to wait several hours into the night for another company to come and get us. I have never been more disgusted in my life by their horrible treatment of my family.
Edit to add: we were dropped off in an abandoned hotel parking lot. The hotel that was not abandoned next door told us we could not stay there. We were in an abandoned lot for 6 hours while I coordinated with AAA who told me that according to their paperwork, Herring had agreed to take us the whole way home and had not entered into the system that they did not do this, but instead left the ticket open so AAA was unaware Herring was not completing the job they had agreed to. When we called to talk with Herring about this we were hung up on. There is no amount of talking out of it that will fix this issue. We were left in an abandoned hotel parking lot with a 3 and 5 year old and Herring refused to talk with us in the phone about the error or to end the ticket with AAA. Disgusting.
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September 2024 by Ridge Runner
Been a customer here, on and off, for years. They’ve always done decent work at a fair price, big truck repairs and towing. Pat was always a great guy that’d do anything he could to help a guy out. Hopefully they continue on with his and his daddy’s legacy.
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September 2024 by Garry Singh
I had an incredibly bad experience with this tow service. They charged me an outrageous $2,500 for towing my vehicle just three miles. The cost was completely unjustified and far above what any reasonable tow service would charge. I strongly advise avoiding this company at all costs. Their pricing is predatory, and their service is not worth the money. Save yourself the headache and find a more reputable tow service.
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September 2024 by MacGyver O'Neill
WORST TOWING COMPANY IN EXISTENCE!!!!!!!!! Put in a call for a tow 5 hours later told the turnpike was more important!
Update: it took them 15 hours to come tow my truck!!!!! An hour after they towed my truck my car broke down and Herrings canceled my service call without telling me!!!
I seriously don't get how this dump is still in business! Theyre totally unprofessional and their trucks are filthy.
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August 2024 by P V
HUGE thank u to roy and the crew
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May 2024 by Marvin Jackson
The worst attitude ever. They were called by police to tow our truck and trailer, estimate was 765.45 for 1.5 hours. They completed the job in 40 mins and I was willing to pay for 1 hour anyways. The lady at the office needs to go back to school to learn to speak to people because she was the rudest ever person I have ever talked. We ended up paying for 1.5 hours and she called me if I would not pay in 10 mins she would tell her driver to bring the truck to their yard to overcharge our company. DO NOT USE
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May 2024 by Bill Barkley Jr.
Never again ordered a part early in the day (BEFORE 11:00AM) Friday. Told parts man was needed for asap truck was down they were my last option. Parts man told me it would definitely be in next morning. Got to parts counter at 12:30 Saturday after a 1.5/2 hour drive to hear (IM SORRY IT NEVER MADE IT ON THE TRUCK). THANKS FOR THE F¥€KIN CALL NOW TRUCK IS STILL DOWN DONT HAVE ANYWHERE TO ORDER PARTS FOR MONDAY MORNING. SO ID JUST NOT COUNT ON THEM. PRICE SUCKED ANYWAY.
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April 2024 by deh rudakov
Incompetent employees 2nd shift, unless you will tell them exactly what to do in semi truck, don't have diagnostics laptop
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April 2024 by Rachel Z
They are a blessing! We broke down on the turnpike, with a van load of people, they arrived fast and towed us into town. Very friendly and very reasonable price !
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April 2024 by Mia Wallace
Herring does an excellent job at taking care of their customers. I have triple A and when I get stuck in the mud, snow, lock my keys in my car, etc they are who comes to save my day. Recently I was doing a photoshoot with a friend and her car, a dodge challenger, and we got it stuck in the mud. When I called triple A and they dispatched a tow, I asked if it was Herring that was coming. When they said yes I felt relieved because they always know what they’re doing and come as quickly as possible. We waited 20 minutes and they were there, within another 20 minutes the vehicle was unstuck and we were set. Brandy at the desk was also super nice. Thanks for always taking such great care of me!!
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March 2024 by Matt Zambanini
parts and service is top notch ?
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March 2024 by John Tulaney
Will from Herring picked me up after a blown tire on the turnpike in PA. I good man and professional. I recommend this group because of his professionalism and just being a good guy. Helping out when you need them most. Herring!
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March 2024 by Justin “Justina” Kerrigan
Great help and reasonable rates.
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March 2024 by Zach P
Trustworthy speedy and efficient! Great company Cindy and their big rig wrecker saved the day they know what they are doing at this shop . If I break down or get stuck near somerset again they will be the only company ill call. Thanks again
