-
October 2024 by Barry Miller
If I could give a 0 I would worst bank ever I have to travel half an hour to get to one since they closed the one in my town down and try to call and got put on hold for so long and then it just hung up on me will definitely be changing banks this place is a joke anymore.
-
September 2024 by Ttm 87
This was a quick stop and friendly tellers for me I’d recommend this first commonwealth
-
August 2024 by King “Kushter”
The best bank and bank tellers in the world here at Somerset p.a. first Commonwealth bank extremely personable and funny especially rosena smith can't say I ever had a better banker jus the ABSOLUTE BESSSSSST!!!!!!!
-
January 2024 by Lucy Arroyo
I went to Cash my check here and they cashed it, giving me $100 less. Fortunately I counted the money before leaving. I handed back the envolope with the money to the lady and told her there was $100 missing. Her reaction was as of she already knew it was $100 short. She gave me the correct amount and told me I can not cash mycheck there anymore if I did not have an account with them. Meanwhile the check of the company I work for is from their bank. I would never make an account with them knowing they would cheat me out of my money that I so hardly work for. I'm not saying the bank itself is bad, just that these employees should be replaced by more competent people.
-
January 2024 by Enrique Martinez
I needed to cash a money order of $1000, I went with the person that paid me the money with me to this bank and even though I had an account with them, they gave me every excuse available to not cash it. When I told them I was going to close my account, the lady behind the register said "o well". Very rude and Unprofessional. The supervisor was there and did exactly nothing. I do not know why they treated me that way because everyone else that walked in there was treated with courtesy and I was nothing but nice with them. Maybe because I'm Hispanic? I totally don't recommend this bank. I went with Somerset trust bank, they are way different. (Kind and professional)
-
January 2024 by Ron Phillippi
It's a bank. They are friendly and helpful
-
September 2023 by Don Kreinbrook
Great bank.
-
July 2023 by Crystal McRae
Patti and all the ladies here are amazing. I do truly love this bank!
-
June 2023 by Dawn Waters
This bank did not inform us at the time of opening an account that ifyou overdraft and after 5 days you are charged the 35 for overdraft and 8 dollars a day after the 5days if you don't bring it back to a positive. I was in the hospital and my husband accidentally put money in our other bank and I was unaware of this policy the person who set up the account did not I form us of this policy because if she had I would have went somewhere else. They are double dipping charging this fee of 8 dollars a day on top of the 35 dollars. I was in the hospital for two weeks and was unaware of thisDo not bank here. I closed my account immediately after this.
-
February 2022 by Mark Welch
Had a truly disappointing experience at this bank on 1/11/21 involving an incompetent and apathetic bank employee. I pulled up to the drive thru to make a simple transaction and it went horribly wrong. I deposited $800 into my savings account, and when I returned home I noticed that the female teller forgot to keep the check that I handed them to deposit. I had to drive over an hour back to the bank to return the check all because of this incompetent employee. They don't seem to care at all about their customers.
-
January 2022 by Brian West
Had a truly disappointing experience at this bank on 1/11/21 involving an incompetent and apathetic bank employee. I pulled up to the drive thru to make a simple transaction and it went horribly wrong. I deposited $800 into my savings account, and when I returned home I noticed that the female teller forgot to keep the check that I handed them to deposit. I had to drive over an hour back to the bank to return the check all because of this incompetent employee. They don't seem to care at all about their customers.
-
May 2021 by Nate Mankamyer
I just opened an account with them maybe 6 months ago and was impressed with the customer service however within the last month they got new people in there that are very ignorant 0 customer service
-
April 2021 by tm TM
Great service. Can have a long line but usually moves faster that the other branches. Bonus this branch is open on Saturday mourning's !
-
April 2021 by Adam Gaudlip
This bank as a whole has gone down hill and not value their customers like they used to.
