-
October 2023 by Isabella Hunt
I went and asked for my computer to be fixed, and he fixed it in front of me that same day within the next hour. He was taking calls, managing other people walking in, and was overall super friendly and honest with me. I couldn't have asked for a better person to repair my computer and brighten my day!
-
September 2023 by Declan Purvis
Was not sure if I wanted to write this, but I need to. This happened a bit over a year ago, so take it as you wish.My laptop battery was swollen and needed to be replaced since it would not hold any more charge. I was desperate, saw the good reviews, and went here. Started out fine, he opened up the back plate, and took the battery out. Then he proceeded to CUT IT OPEN and remarked about how unique the smell of the fumes is. The battery itself says to NEVER puncture it. He then put the punctured battery BACK INTO my laptop and offered to get me a new one and said I need to get a new charger with it. I agreed, he asked for payment there, I didn't think anything of it and agreed to that as well.I noticed that when I used my laptop (which still didn't hold charge) sometimes it would start to smell like those fumes again. It would get so bad at times it made me dizzy and I had to stop using it. I realized much later that because the battery would heat up when the computer was working, and also heating up, it would cause the battery to emit fumes.A month goes by. I call him about my battery. I get a "it's coming soon don't worry". Laptop is still emitting fumes. Another month. Another non-answer, vague "blame the supply chain, getting official parts is difficult, blah blah". End of semester comes around. I have to drive home out of state.I go in the last day I'll ever be in Slip. Battery still isn't there, but conveniently my "new charger" is! He never notified me once. I demand a refund, I get a "ok I'll do it after I help these people, you can leave". I refuse. After 4 MONTHS of waiting and vague dodgy behavior, I refuse to take his word on giving me back my $250 without seeing it go into my bank account.I got my refund but I was also exposed to toxic battery fumes for 4 months, had my laptop TURNED INTO A BOMB, and almost scammed out of $250. Turns out my laptop could run fine without a battery as long as it was on the charger. Take your business elsewhere.
-
August 2023 by Ferrin E.
Was not sure if I wanted to write this, but I need to. This happened a bit over a year ago, so take it as you wish. My laptop battery was swollen and needed to be replaced since it would not hold any more charge. I was desperate, saw the good reviews, and went here. Started out fine, he opened up the back plate, and took the battery out. Then he proceeded to CUT IT OPEN and remarked about how unique the smell of the fumes is. The battery itself says to NEVER puncture it. He then put the punctured battery BACK INTO my laptop and offered to get me a new one and said I need to get a new charger with it. I agreed, he asked for payment there, I didn't think anything of it and agreed to that as well. I noticed that when I used my laptop (which still didn't hold charge) sometimes it would start to smell like those fumes again. It would get so bad at times it made me dizzy and I had to stop using it. I realized much later that because the battery would heat up when the computer was working, and also heating up, it would cause the battery to emit fumes. A month goes by. I call him about my battery. I get a "it's coming soon don't worry". Laptop is still emitting fumes. Another month. Another non-answer, vague "blame the supply chain, getting official parts is difficult, blah blah". End of semester comes around. I have to drive home out of state. I go in the last day I'll ever be in Slip. Battery still isn't there, but conveniently my "new charger" is! He never notified me once. I demand a refund, I get a "ok I'll do it after I help these people, you can leave". I refuse. After 4 MONTHS of waiting and vague dodgy behavior, I refuse to take his word on giving me back my $250 without seeing it go into my bank account. I got my refund but I was also exposed to toxic battery fumes for 4 months and almost scammed out of $250. Turns out my laptop could run fine without a battery as long as it was on the charger. Take your business elsewhere.
-
June 2023 by Tammie Henricks
Ipad charger was destroyed, and was repaired and am able to use iPad now. Thank you so much! Highly recommend.
-
June 2023 by Ferrin Edwards
Was not sure if I wanted to write this, but I need to. This happened a bit over a year ago, so take it as you wish.My laptop battery was swollen and needed to be replaced since it would not hold any more charge. I was desperate, saw the good reviews, and went here. Started out fine, he opened up the back plate, and took the battery out. Then he proceeded to CUT IT OPEN and remarked about how unique the smell of the fumes is. The battery itself says to NEVER puncture it. He then put the punctured battery BACK INTO my laptop and offered to get me a new one and said I need to get a new charger with it. I agreed, he asked for payment there, I didn't think anything of it and agreed to that as well.I noticed that when I used my laptop (which still didn't hold charge) sometimes it would start to smell like those fumes again. It would get so bad at times it made me dizzy and I had to stop using it. I realized much later that because the battery would heat up when the computer was working, and also heating up, it would cause the battery to emit fumes.A month goes by. I call him about my battery. I get a "it's coming soon don't worry". Laptop is still emitting fumes. Another month. Another non-answer, vague "blame the supply chain, getting official parts is difficult, blah blah". End of semester comes around. I have to drive home out of state.I go in the last day I'll ever be in Slip. Battery still isn't there, but conveniently my "new charger" is! He never notified me once. I demand a refund, I get a "ok I'll do it after I help these people, you can leave". I refuse. After 4 MONTHS of waiting and vague dodgy behavior, I refuse to take his word on giving me back my $250 without seeing it go into my bank account.I got my refund but I was also exposed to toxic battery fumes for 4 months and almost scammed out of $250. Turns out my laptop could run fine without a battery as long as it was on the charger. Take your business elsewhere.
-
June 2023 by Dylan Cujas
Great guy and fixed my phone in a few hours. Highly recommend!!
-
May 2023 by ROBERT WOODS
The BEST of the BEST service I've ever had. Gregg was amazing with his knowledge and consideration of my phone issues
-
April 2023 by Ben Beichner
This place was very welcoming and the gentleman knew what he was doing for a great cost I would definitely recommend this place.
-
January 2023 by Layla Joseph
Got my phone screen fixed here! Super nice guy. Good communication. Would come here again (but hopefully won’t have to)!Edit: I asked if I could buy a screen protector and he told me that one was free (included with service) but he never put it on or gave it to me. I assumed it was on my phone (since that’s what he told me) but when I went to replace it, I realized there was no screen protector. My phone screen was actually cracked again.
-
November 2022 by TD K
Greg has fixed our computers several times...Good guy, reasonable.TDK.
-
October 2022 by Sheridan Westray
Greg was a great guy to talk to, he was very knowledgable on computers and tech. Putting in the time to identifying problem areas and offering affordable solutions and making fun conversation. Good with communication and a fast service. His work is much appreciated : )
-
October 2022 by Domenica
Fixed my macbook in no time! I went to another place before here and they wanted 800 but he fixed mine for 200 i couldn’t recommend anyone more !
-
May 2022 by Adam Stroud
I was having an issue with my brand new phone where it just randomly stopped working and the manufacturer refused to fix it. I brought it in to get fixed but Greg recommended that instead of him working on it, I should file a claim through my credit card company to get my money back. The claim went through and I did manage to get my money back. I really appreciate the honesty that I was treated with here. Highly recommend.
-
April 2022 by ash l
The owner is THE nicest guy! He fixed my daughters iPad fast and when we came to pick it up she brought a new special case. She thought it was so cool because he put it on for her with his eyes closed haha. The wait time was great, the ipad works amazing now, and the customer service is A+! I highly reccomend this store for any of your broken electronics! Also there was a duck and chicken who were there visiting that are best friends and super friendly, it was really awesome!
-
February 2022 by Samantha McCoy
Greg did amazing job fixing my phone. My phone got the black screen of death. I called around and everyone told me it would need a screen replacement. I'm so glad I took it to him because if not I probably would have spent a fortune to get the screen replaced and still not have a working phone. He found out it was another part of the phone that wasn't working. He spent a lot of time trying to get me a working phone. He is so reasonably priced as well. Better prices then any other place around. I highly recommend him.