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January 2024 by Matt B
I was there tonight with my kitten Bowser for a neuter performed elsewhere gone wrong. Not only was the treatment expedient, but it was fairly priced. Everyone we dealt with was super friendly and caring.Thanks for the great experience. I can tell he's already feeling better.
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January 2024 by Katie Cunningham
An amazing staff who took care of my very sick bunny until the very end. The doctors and staff are very kind and helpful, providing very detailed updates about her condition and care as well as very helpful information regarding her post life care. As heart broken as I am to have lost my friend, I am very grateful she was in such good hands. Highly recommend this establishment to care for furry family members.
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January 2024 by Shanice Santos
Not Helpful. A few months ago , my 3 yr old Jack Russell developed a cough. As a first time pet parent, I was concerned. At the early hours of the morning, about 3 AM, her cough worsened and it was if she could not catch her breath. I called Mason Dixon, spoke to 2 different people, was put on hold for over 30 minutes, before ultimately getting hung up on. Very unpleasant experience. So much time wasted. Ended up taking my pup somewhere else. Thank goodness she’s was okay.
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December 2023 by Kayla Horant
wow, I would trust this animal hospital with all my pets. They are so caring and loving to our babies. I have come here on 2 separate occasions.Otis:He was getting old and we knew it was time, we immediately called the animal hospital to let them know we were coming. They put us in a sperate room to say goodbye. Every single person in that building was caring about the situation, AMAZING.Sadie:she was having issues with her eye and we brought her right in. They wanted to keep her overnight and we got to see her before they preformed surgery. The doctor was very reassuring about all of the questions and concerns that we had.there care to our pets is amazing :)
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December 2023 by Stella Raffensberger
With gratitude for the caring assistance I received when our dog Maddie could no longer stand. How a short three letter word such as Dog, can fill your heart to capacity is hard to explain. The dignity given to both of us to say goodbye was expertly dispensed. 5 stars do not seem to cover all the services so many gave that Friday.A superb staff ****************************
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November 2023 by Brett Jones
The staff and veterinarians at the Mason Dixon Animal Emergency Hospital are great. I brought my cat in after finding her paralyzed from the waist down. The vet technicians came out immediately and took her for evaluation. The veterinarian treating her was very communicative and knowledgeable. Unfortunately, Olive’s diagnosis was fatal and I had to choose to let her go peacefully. The staff was very compassionate and allowed for time to say goodbye and made everything just a little bit easier. Their services are also more affordable than some other local emergency vets. As much as I hope not to need their services in the future, I recommend them if you are in need!
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September 2023 by Kayla Sakowski
We have had 2 separate pets visit this location and it's staff/ doctors. While a pet ER is never somewhere you want to visit, we have had positive experiences overall with Mason Dixon Animal Hospital.My first experience was in January 2021 after our regular vet at the time was mistreating my dog's nausea. He was on meds to help with upset stomach which masked a major blockage that Mason Dixon ended up locating in his small intestine after we took him in for their evaluation. The mass found required surgery to remove the blockage, and repair of his intestine. It was a major surgery. Our pup pulled through from the surgery and has completely recovered and is happy and healthy 2.5 years later. We cannot thank the team there enough to helped to treat him.In August 2023 we had to take our 11.5 year old dog in for immediate evaluation as her face and neck were swollen and she was experiencing trouble breathing. She had several other symptoms we were having them evaluate her for as well. Ultimately the team found her vitals stable, but located a large mass in her chest. It was explained this would require further follow up because that mass could be a variety of mass types which require different treatment. We were extremely hesitant to put her under a lot of treatment and surgeries at her age. The team reassured us that we could keep her comfortable and connect with her regular vet in the morning and to return if symptoms worsened. We agreed with this approach and returned home. We were able to connect with our regular vet, discussing options that we had, and scheduled follow up appointments. Unfortunately, our old girl did pass away from complications and worsening symptoms days later. However, this was no fault or issue with Mason Dixon Animal Hospital and it's team. They helped to ensure our pup's vitals were stable, we were informed with details to go back to our vet with for future treatment options, and provided medicine and aid in keeping her comfortable. The team was very gentle with us in discussing her diagnosis when locating the mass.Both situations were handled professionally, promptly, and in a way to be gentle in their communication around their findings. They were honest with the prognosis in both situations. We would return to this location if ever warranted.
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May 2023 by Leeann Brothers
From the moment I walked in the staff was so kind and compassionate. Dr.Petro and Dr.Brewer were fantastic! Words can’t describe how grateful I am to everyone for taking such good care of my girl. When your pet is experiencing an emergency it is such a relief to know they are in good hands She was kept overnight and came home the next day thanks to this team! Things could have been so much worse, but they made sure to admit and treat her right away. I highly recommend them to anyone! THANK YOU MASON DIXON!! Y’all are amazing!
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March 2023 by Maria Wright
I had to bring my puppy here when she started acting strange and yelping when we touched her neck. We called numerous places that weren't able to see us immediately. We had to drive almost 2 hours to get here, but it was well worth the trip. They were professional, friendly, and reasonably affordable. The process was open and transparent from triage to discharge. They even put us in a waiting room with a TV and had access to coffee. Thank you again for seeing our little Cocoa Bean on such short notice!
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January 2023 by Christy Stinebert
We just put my minpin down, due to an unexpected dog attack. Each and everyone of these staff members did everything they possibly could for her life. The doctors here are amazing. They just thought my Cali girl was the sweetest thing, she might have been a little sassy, but they all rooted for her. She was a priority because of her wounds and her severe condition. Even when they were busy they found a time to talk with me and explain everything. Even on the worst day, they made us feel very comfortable and accommodated us 100%. I recommend this animal Hospital to anyone in need of a good place to take their pet in need.
