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October 2023 by Marnie Kreafle
I LOVE this place! I have been coming here for years now, and I ALWAYS have a great experience! Staff is consistently friendly and courteous! They are always accommodating. They do have busy peak times, so I do recommend making an appointment. Trust me, I have tried other places closer to where I live, and have been disappointed. Thank you for your great service!
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August 2023 by You You
I got my nails done by Vic. I will not be returning. My nails were long when I came in and I left with short chunky nails. I got a dip manicure. It was a rushed service and I got a small cut on the corner of my nails due to just being a rushed service. Now I have to go home and fix my nails after spending $50. One my nails was filed crooked.. like how does that happen. I wish I had pictures of my nails before.. it was very long and even.chunky nails because it was not filed correctly. If your nails look like this after getting your nails done, I’m sorry for you.
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July 2023 by Kim Gailey-Fitting
This was the first time I went to Golden Tree, and I had a great experience! My usual place was booked, so I decided to give it a go. I had a man (Freddy, I believe?) who did my liquid gel fill in, and I was so pleased with how careful he was, and he listened to all my requests (I don't like them too thick, I wanted the shape to be more square than I had on, etc). We even connected through small talk as I am Korean, and we were talking about good restaurants and hair salons. :) I was so pleased that I made another appointment to get a pedicure!
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July 2023 by Amanda Bober
I will usually go to this place all the time… but they thought these looked ok to walk out with. I literally wanted to cry because I paid so much money for these and they look like a kindergartener did them. I asked for them to totally redo them, but they will only try to fix them… they needed to be totally redone. I won’t be coming back here anymore after they “fix” them.
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July 2023 by Tdiss
I went in Tuesday of this week and got a fill and a pedicure. My lady did a fabulous job cannot complain about that at all!! But when we were doing the pedicure, she accidentally cut my toe pretty bad… as I work in customer service as well accidents happen, and I’m not downing her about that at all but I definitely would’ve given my customer a discount, in customer service it’s your job to fix problems the customer had and at least reassure the customer/me that she’s learning. Especially when I spent $130… I will definitely be going back just hope they fix that little issue that they have
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June 2023 by tramaine davis
Horrible experience. I went to get my nails done. Was told they have no time without offering any alternatives. I said okay and that I would go somewhere else. I left and then decided to call back as I found it odd that they didn't offer any other times co if you considering I got there in the morning and they close around 7:00 pm. As I explained to the lady I felt dismissed and was rudely spoken to, the women on the phone spoke over top of me, told me she's busy there and was not rude to and hung up on me. I called back a few more times to speak with someone in charge and was treated in the same manner. Noone listened or acknowledged my concern but rather spoke over me and told me I didn't have to return for service and told me they would call the cops because I called to voice my opinion. I wouldn't advise anyone to go here as I'm not sure why I was treated in that fashion from the start . They didn't want to hear my view or constructive criticism. Then they called the cops that I was “victimizing” them... Wow!!! I didn't know being off site not on property to call and complain was considered “victimizing”after being talked over and hung up on. They Wasted police ?time and energy over rude prejudice people. As a customer, i’ve never in my life been treated in such a way. I would have been willing to wait or come back later. My money and large tips will go elsewhere and I hope others will be cautious of how they are treated. Plenty of other great nail salons to go to. Response to the comment below of the company. I was called crazy because I was voicing my opinion of lack of proper communication and service, and was hung up on as I was explaining. I never said go back to your country. Yes I called a few times but someone kept hanging up on me …. A good service would tell me a time to return or tell me sorry we a short staffed. Nothing like that was ever said. Instead as I stated before I was quickly dismissed without any explanation of anything or offered any solutions considering I have a gift card to use. Etc…. The lies an non accountability goes extremely far. Learn from mistakes to keep customers happy. I will gladly go to my original nail salon. Customer service classes are free online as well as a proper response should have been “ I’m sorry ma’am we are shower staffed right now and I can’t fit you in but if you come later or tomorrow we will gladly assist” would you like to make an appointment. ?” That’s a proper response. Thank you for understanding
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June 2023 by Michele F
Clean space, calming music, excellent service, skilled employees, and reasonable prices. I have received many compliments on my nails, and I love recommending Golden Tree. They do get very busy, so I would recommend making an appointment.
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June 2023 by S Davis
My wife went to get her nails done. She had been there before. But as soon as she walked in they said can I help u? She told what she wanted they said they have no time... ( she got there 10:30 am June 14 2023) that's all they said. They didn't say comeback later, they said no time. Basically they were not going to serve her. Now I don't know if it's because she was dressed down or one of the few African American women that live in the area. BUT THERE RESPONSE WAS COMPLETE TRASH! I bought her a gift card there NEVER AGAIN.
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April 2023 by Mary Scott-Herring
This place is just phenomenal. Make an appointment, show up, immediately you are being taken care of. Their dip nails last for a month. Clean and efficient. Highly recommend.Services: Dip powder
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March 2023 by Kendra Emenheiser
Beautiful dip powder manicure. Exactly what I asked for. Good prices and great atmosphere.
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March 2023 by Elisabeth Groth
I see Annie and her work is immaculate… Perfect every time! The prices are fair and the staff is friendly.Services: Manicure
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February 2023 by Nate Boone
I went here to get my nails done for my wedding. I had a younger male gentleman who was doing my nails that day. I showed him pictures of exactly what I wanted and he said he could do it for me. It was a very simple, very minimal nail. In the middle of the Apt I was not happy with the color it was not looking like what I had asked for. He tried again and then told me I needed to hurry up and make a decision and choose something else because he only alotted me a certain amount of time for my appointment . I told him I was very unhappy I felt rushed and I was here with my bridesmaids for my wedding. He did not seem to care and told me he has another apt coming in behind me. Very dissatisfied with the service and the experience which should have been a fun exciting one while getting ready for my wedding turned into more frustration and stress for me. I would not go here for any service. Very poor customer service and they do not care for their customers. It all about assembly line get people in and get them out here.Services: Pedicure
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February 2023 by Alison Kagel
Very disappointed with this nail salon… Lasted 3 days and on top the acrylic is so thick and was not thinned out. Unprofessional job.Services: Nail art
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February 2023 by Samsara Rauraa
worst nails i’ve ever had, they made me sit there for 20 minutes, the nails not being painted properly, an there’s bubbles, an non painted spots. worst nails i’ve ever had, waste of money. do not recommend coming here.Service: Acrylic nails
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December 2022 by Elaine bleacher
I live an hour north of this salon. any time I’m in the area I get my dip nails done here, they are by far the best nail place I’ve been to.
