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June 2023 by Chris Staub
Needed Fasteners for treks decking, ask associate for help. She said we must be out if they aren't over where I looked. Went to the app.... they had them in stock. Placed an order for pick up on the same day, but now I'll have to make another trip into Lowe's to get them. I wish the associate would have taken a little more initiative in helping me find them the first time.
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June 2023 by Kathy Rowe
2 or 3 different employees helped us find what we were looking for. One of the employees was Gabby, I believe, she said. Very accommodating. They seem to be better staffed than other stores.
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May 2023 by MICHAEL CERMAK SR
They are a business, so they want to make each square foot bring in as much money as possible.In doing so, they are cutting back on basic needs of a builder or home owner. They no longer stock the smaller less expensive parts, instead they use those square feet for larger more expensive products.I don't blame them but they put the small hardware stores out of business and now the basic parts are only available from Amazon.
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May 2023 by Rob Keyes
We puchased a Whirlpool washer less than a year ago and have had nothing but problems.. The first couple times they fixed it within a few days. Now we are 3 weeks without a washer. whirlpool keeps giving us the run around and claims they cant find service in our area. Even though Lowes sold us the warranty and washer they just told me its our problem not thiers. We are at a point of buying another washer. Will never walk in LOWES again
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May 2023 by Beverly Hoeftman
I came to this location after a bad experience at one in Hagerstown. The price of 4 for $10 is pretty good for starter plants. So I had to give it another try.In the end, I found 4 plants, but it wasn't easy. The sale rack was badly picked over. Only about half of it was stocked. The plants they did have were wilted & halfway dead.I told the cashier they needed water. She said she'd told the person responsible a couple days ago. The response was "I just watered them on Wednesday!"Note to Genius: plants need water more than once a week. This person's supervisor needs to get on the stick, too. Evidently neither of them could be arsed to take a look at the plants once in awhile.Terrible, both in terms of plant care & customer service. They only kept one star for actually honoring the sale price. That puts them ahead of their counterpart down the road.
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May 2023 by Jeremy B
Quality of products carried has gone downhill significantly, and the prices have gone up drastically. Stopped in to pick up a 3pk of mower blades for a lawn tractor. Priced at $75 + tax. Found the same ones on Amazon for $45. THIS is why brick and mortar is dying.
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April 2023 by D Rouse
Beware. Had a fence built by Elliot Fence through Lowes. Terrible, shoddy quality gates (rough splintered edges, uneven, unleveled), left huge gaps at bottom of the fence in many places (hauled away all dirt from post digging), left materials in our yard including unused concrete to harden in our front yard. Lowes rep never answers calls and rarely returns calls/messages. Finally scheduled a quote for another project and got him to see the problems which he heartily agreed needed fixed. We were promised a new contractor to correct issues. Same contractor (Elliot) came out and was defensive and confrontational.
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February 2023 by Karen Battersby
It would be nice if they answered their phones. I tried calling for an appointment for kitchen cabinet design. I wasted more than an hour listening to the phone ring. No one ever picked up. Well, I'm building a new house...there's a kitchen, bathroom, and appliances sale that I'll be making at Home Depot instead of Lowes.
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January 2023 by Robert Gay
Plenty of snowblower. I have visited this store several times in the last couple weeks and they have been great
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September 2022 by Spiral Tote
23Aug.2022 Gregg was super helpful today. He left his space to help me loads bags of rocks and tons of fire starter logs on my cart and show me where other items where in the well organized store. Professional and personable and nice. Amazing shopping experience!!
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October 2017 by Gino Coleman
The staff here always greet you with a smile and are willing to help with any tasks required.
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August 2017 by Joan Colbey
I love Lowe's because you can find absolutely everything there that you want for all your home needs, plus if you are a Lowe's card holder, you will get 5% off all your purchases. And the associates are VERY helpful, they will put down what their doing to show you where that particular item is. Way to go Lowe's!!!
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July 2017 by Rebecca Greenawalt
Lowe's is a very great place to shop. I like how they treat the veterans. And they're like and appreciate.I like the 10% off. But everybody that works in there are all professional and friendly.
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June 2017 by Lois Alston
I found everything I needed because for the first time EVER there were people who asked me if I wanted help. I did and I was in and out in like 7 minutes. I'm loving the change.... BRILLIANT
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June 2017 by Marylue Durff
Good day at Lowe's. Not many people. Found what I needed. Fast checkout.
