Diehl Ford of Sharon offers a generally positive experience for customers looking to buy or service their vehicles. Many reviewers praise the friendly and professional staff, highlighting their helpfulness and ability to make the car-buying process comfortable and enjoyable. Customers appreciate the knowledgeable team that guides them in choosing the right vehicle for their needs and budget, with some noting the ease of test drives without pressure. The service department receives high marks for being timely and thorough, providing peace of mind to those who drive frequently. However, some reviews mention negative experiences, such as feeling rushed during the sales process, especially when reviewing vehicles after purchase, and dissatisfaction with trade-in offers, which were perceived as unfair. Overall, the dealership is recognized for its accommodating staff, efficient service, and positive interactions, making it a trusted place for both purchasing vehicles and maintaining them.
Outstanding experience from beginning to end. Everyone from sales, to finance, and management were extremely professional, accommodating, and a pleasure to interact with.
January 2024
We had a very positive experience purchasing our Bronco. Our salesman, Dallas, was amazing! Everyone that we had contact with, including the finance guy, was super.
January 2024
The service department was excellent! They always get me in on time and do a great job of making sure everything is attended to. Driving a lot of miles each year for work gives me the peace of mind knowing the experts are looking out for me!
