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“Adam (the store owner) goes above and beyond with customer service. Service was fast and friendly, Adam is knowledgeable about the devices, and it’s very clear that he cares about his customers and his business. I was having an issue with my new phone (which wasn’t an issue at all, I’m just dumb) and he stayed late at the store waiting for me to return and help because he knew I needed the phone for work. Would absolutely come back here and would recommend anyone looking for a new phone to do the same!”
“Very satisfied with Ardiel
He was very attentive. His interpersonal skills was wonderful.
All my questions where
answered. And he was very hands on showing me how to set up my equipment for my internet & my mobile phone. He really helped me and made me feel comfortable using my new phone. I know I will be able to get the help I may need in the future”
“Best phone store ever these folks got me in and out and then give me a discount on my phone case nice prices can’t bet it❤️❤️❤️❤️❤️❤️❤️”
“Assistant manger Muhammad was fantastic and helped with all of questions and spent a lot of time being patient and explaining everything too me ! Above and beyond! Recommend coming here for any of your needs!”
“TLDR: This is the only AT&T store I’ll be going to because of Edwardo and staff! My phone was having issues with connectivity. I was recommended this store and was blown away by the level of professionalism and support. edvard and staff gave me hope that the issue could be resolved and took the time/ care to make sure it was done completely. He made a stressful experience easier and almost enjoyable haha! His rapport with customers was evident and effortless. In the time I was there, I watched him flawlessly field over 6 customers with ease, which was truly astounding! I’m so grateful for this store and the wonderful employees here. They were patient and kind no matter what issue walked through their doors. Thank you all I’m so happy with my experience and my new phone :)”
“Hi,
I had an issue with switching my sim card from my broken iphone to s23 ultra ,and I was no longer receiving any text or sms from iphone users ,I went to main verizon store and they told me you should contact Customer service, I did but they couldn't help with it ,they send to apple they couldn't help me either, until I went to 24th and oregon verizon store ,The Boss Mr Lawrence
fixed my issue in a few minutes only,
I realy appreciate your help Mr Lawrence”
“Had a great experience with the sales rep. He immediately greeted me upon entering the store and was able to find the screen protector that I needed and they put it on completely straight.”
“Went to the other cricket on Wayne & Chelten worst service came here the young lady got me a discount on my bill & free HBO I didn't know about coming here from now on worth the 5⭐”
“Jailene Crespo at the Havertown PA store is the Best VZ wireless person I've ever had the pleasure of working with. Knowledgeable, a natural educator when sharing info or training a buyer about new features. She's a gem!”
“Excellent customer service, quick, professional and my phone was repaired within the hour. Have used them twice now and would definitely recommend after both experiences.”
“I went to this Verizon location last Friday and it was over all a great experience . AJ was the one that assisted me. He was so patient, answered all my questions and got me in and out of there quickly. I will definitely return to this location and ask for AJ anytime I need any thing from Verizon.”
11AM - 5PM
937 N 2nd St, Philadelphia
Mobile Phones
“I was so happy with the service I received from this business today . Day went above and beyond to help me find the perfect item . The customer service rep Day was professional, pleasant and prompt in completing in the transaction . Thanks again ?”
“Everyone was extremely helpful sean was amazing we ran into some issues he remained patient and got the job done i will definitely be going to this store for any upgrades or problems ! Happy i switched to verizon they have an awesome team in woodbury . Thank you sean for all the help !”
“I recently visited the Verizon store in Wayne PA. I went in with two separate problems. One my iPhone 14 would not send or receive text messages from android phones. The second one was concerning my watch and its cellular set up. I had spent multiple times on the phone for literal hours with both Apple and Verizon to no avail prior to my visit. So my expectations were pretty low given what I had been through already. A sales person greeted me directly and we sat down at his workspace. He told me he was new, but would help me get my problems resolved. I was skeptical to say the least but Adi (I hope I am spelling his name correctly. I misplaced the paper with his information on it.) worked through each issue methodically with a little help from Verizon Tech support and the manager who I believe was named Bob. It took a while due to the complexity of the issues but all was resolved completely. Thank you again Adi and I wish continued success at Verizon.”
“Very friendly staff alwys respectful towards customers and get u taken care of promptlyMy cell phone has been activated by this place for 3yrs now.nothing better than small family business”
“Great service was attended to in a respectful manner and was able to get what I came for without no issues definitely will recommend to anyone looking for a phone and service”
“I was in need of a new phone but was very skeptical as I didn't want to be "snookered" by a high pressure sales associate. I was so fortunate to have gotten John at the Newton Square store. He was so very kind and listened to my concerns and needs. He was professional, courteous, and most importantly, listened to all that I had to say. He answered every question I had. He made me feel that I was his only concern....until our transaction was complete.
So, if you are in need of a new phone, or if you just have questions, run, don't walk, and ask for John. You won't be disappointed.”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“The young man Ahmed behind the counter was very knowledgeable and gave very helpful insight. Helped me assess my options and fixed my device in a very timely manner. Best prices and service around”
“A man named Hareem assisted me with my phone trouble. He was knowledgeable and pleasant, and though he had many customers to tend to he got to everyone in a timely manner. I would highly recommend the Total Wireless Store.”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“The best mobile store ever no lie. I drive 45 minutes from Medford here. They never disappoint phone others stores don’t have they alway have. Get here you won’t be disappointed ask for Sunny!”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“Took my iPhone 11 to get fixed the screen was cracked and there was black spots on the screen. Took 15 mins to replace screen customer service was amazing.. Will definitely come back if need be.”
“The young lady legna always helps me out every time any issues or problems I have she help me out great service always recommended this boost to all my family and friends”
“Isaiah was very professional and answered all questions. He knew exactly how to conduct himself and was very informative throughout the entire process. I love my new phone!”
“When I tell you there is nothing this man can’t fix or repair when it comes to phones & other devices I mean it! He’s amazing highly recommend I’ve been going to Dave for over 10 years to pay phone bills trade phones but phones phone repairs! He’s amazing!”
“Derrick was so helpful today! I needed to buy new iPhone camera protector parts, and Derrick not only helped me find really cute ones but also put them on for me. Thank you Derrick!”
“This phone store is top-tier I could never go anywhere else because the help I received was unmatched forever a loyal customer. Very advanced tech support here .”
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“Metro really stepped up. I took my mom here the other day. She was in a bad spot Danielle really helped her and had a great additude. My mother liked her so much she went back to see her at another location to help figure out the phone. I will definitely be going here when my contract ends. Thanks Danielle.”