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November 2023 by J K.
We called three times for an estimate. They never called us back. We've used them in the past and were surprised about the radio silence.
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November 2023 by subhopam das
Had a pretty decent experience with state inspection. Only have been to this place twice once for an estimate and then for a state inspection.
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June 2023 by Cassandra Ann
Best place to get your car serviced. They truly are the best. Very professional. Shawn follows up personally to let you know what's going on. I won't take my car anywhere else. Couldn't recommend them more!
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March 2023 by Eric Hilfiger
Sean was helpful with diagnosing my check engine light. He was informative in explaining repairs needed & quickly repaired my vehicle. I was able to get repairs, inspection, emissions, an oil change and the car was ready for pickup the following day.
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February 2023 by Jenni Asciolla
Sean and Donna were so helpful, going above and beyond. I found this to be the best experience I’ve ever had with a shop! Polite, reasonable, fast, quality work. Very pleased. This is a great business!! They also cleaned and detailed my interior wonderfully at no charge while my car was in for a paint repair. Excellent!! ⭐️⭐️⭐️⭐️⭐️
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December 2022 by Dante Egizio
I've trusted Franklin Auto for years and would recommend them! Sean is very knowledgeable and honest with his work.Services: Vehicle Inspection
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October 2022 by Kathy Oft
It's always fun to go there. Everyone is so easy to deal with. Good, honest mechanics. I am lucky that my friend told me about them.
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May 2022 by Josiah Brice
Have used them for years and every experience has been fantastic. Constantly recommended to family and friends.Services: Auto engine diagnostic
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May 2022 by Kyle Rawlinson
Helpful, fast, and used some great parts to fix my suspension.
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October 2021 by Davon Moore
Very grateful for Sean. my daughter and I had a flat tire on the side of the road and Sean stop what he was doing to assist us with the tire and never asked for any payment. Thanks again for your help.
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May 2021 by Ryan Whitney
I'm glad I came here because Sean was great! Full of knowledge and was ready and willing to help me get everything resolved!I highly recommend using them for your automotive service needs!I'm new to the area and I have a vehicle I bought through Carvana. Their warranty is covered at more places than just here but Franklin covers transmissions. I'm glad I chose Franklin!Thanks, y'all!
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February 2021 by Jennifer Oberman
First time using Franklin Auto. Sean did a fantastic job fixing my brakes; took the time to call me first and explain what was going on; very friendly and knowledgeable. I will definitely be using them again! Thank you!
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January 2021 by Trevor Clark
Took my truck here after stalling while driving. Quickly deduced crankshaft position sensor to be the issue, fixed that, did my inspection, and replaced a tie rod all in one visit. Was pretty quick too considering the volume of vehicles i’m sure they see. Price was decent, and they even sent us a text a week later to ask if everything was still working well.
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January 2021 by Red Rock
Franklin Auto is so nice to work with, and always does their best to provide customers with adequate knowledge to make an informed decision. I've trusted them for years and would recommend them to anyone ❤
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November 2020 by Sookie Shawnee
They are wonderful & friendly! I can always trust them to be fair & honest! Thank you Shawn & George
