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October 2023 by Paul Duffy
Eric Robaugh provided me with excellent guidance on how to purchase my first home. He and his team assisted me every step of the way in achieving my financial objectives. I am very pleased with the excellent service provided and I look forward to working with Eric and his team at Chrome again in the near future. Thank You!
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March 2023 by Shawn Klesser
They are the best and easiest going and I love stopping in
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September 2021 by Paul Campbell
This is the only bank that I know that withdraws money from your account without your permission to donate without any written notice
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June 2021 by shannon evans
This is an outstanding credit union! I have no complaints at all! We are treated like family and love that we can trust the sound financial advice shared to us each visit. The staff consistently have a positive attitude and are always willing to help us to best navigate the finances in our life.
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October 2020 by Nathaniel Kelly
Getting an account through them was very easy and my rep Brianna Eberhart was very helpful through the whole process.
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November 2019 by alfred mcwilson
I like the whole experience of being a member
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October 2019 by Amanda Townsend
My grandfather has been an account holder since 1948!! He was recently denied for a loan because he hasnt used his credit in 10 years! Never had a negative balance, an overdraw, bounced check..nothing negative... But because he hasn't needed to use any type of credit in so long he's denied for a loan. Absolutely ridiculous. Whats the point of doing well with finances just to be punished when its needed the most! I wanted him to change banks but because hes been with this bank so long he doesnt want to do that.. Sad how customers are repayed for their loyalty.
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October 2018 by L.J. Berger
Since Chrome took over, one of two of my direct deposits NEVER shows up unless I call. I've been told on several occasions 'we're so sorry this is happening, we're going to make sure this never happens again'. WELL...it continues to happen every single pay day. So....I called AGAIN this morning, and I'm waiting once again for this direct deposit to show up. This is my last time. Once it shows, I'm done with Chrome FCU. All direct deposits are being 'directed' elsewhere.
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December 2017 by Robandnichelle Young
I hate the service now that they have merged with chrome... Most times they can't find my account and I end up having to do be to the branch which is now in wexford pa, quite a distance from my residence.
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December 2013 by James millen
The staff is very unfriendly, and the manager there 'Jen' does not represent the company very well. When a complaint is filed with her she immediately sticks up for the employee instead of taking the feedback to correct the situation. I am very happy we no longer back with them. Glad we have options and glad there people out there who actually do try to help customers instead of passing the blame
