-
May 2024 by Alexis P.
This place overall is a dump. It's always dark, dirty, and today (4/27/24) it smelled like a dead animal as soon as you walked in the door. Also, the short lady with short grey hair who works at the register is consistently rude. Coming from someone who worked in retail for over 12 years, I can easily tell you that her customer service skills are garbage.
The people running this place need to visit the Cranberry location on Rt 19 to see how a store should be run. Clean, bright, well stocked, and overall great customer service. What a shame this place isn't nicer since it's in such a convenient location.
-
May 2024 by Dennis Diehl
Great and helpful
-
January 2024 by Joseph Petry
If I could leave Zero stars I would. This pharmacy is the worst in helping individuals save money. There is no need to be rude and ignorant when someone says oh that’s more than I thought it was , well you’ll have to call GoodRX. I told them that shouldn’t be the case the pharmacy should have no problem rerunning. Once I said I’ll just not return back to Rite Aid they decided to rerun it and made me wait 20 minutes when there was absolutely no one in the store. The pharmacy technician was extremely rude and short with me, I wouldn’t recommend this pharmacy to anyone. Pharmacist was extremely helpful.
-
December 2023 by Courtney Cochran
Pharmacy NEVER answers the phone. The one time that they did I was on hold for 45 minutes because they were “very busy”. I drove there and there were 2 cars in the entire parking lot. TERRIBLE.
-
October 2023 by Elizabeth Hennan
Half the time I call the pharmacy all it does is ring them go to a recorded message and hang up.I have tried to call from 2 till 8 no answer .
-
September 2023 by Melissa McClain
Friendly employees and service! This store is always well stocked.
-
May 2023 by Country Posh
I don’t know what’s going on with this Pharmacy. I have had a prescription filled here for 4 years no problem then doc called refill in and they tell me that there is a national shortage and they wont be getting it in anytime soon, no attempts made to help me locate the medication. Contact my doc snd he tells me no shortage. I go right next door to Giant Eagle they tell me no they do not know of a shortage and had no problems filling it, I have been getting it there since. I have stomach meds I’m still getting at Rite Aid because the manufacturer they use work best on me. I go to get my rx and I get 10 days worth of pills and they tell me it’s all they have and they can’t say that they will get remaining pills in the next 10days and again make no attempts to see if their other stores have any, just no help what so ever. Moving all my meds, I don’t know why they can’t stock their prescriptions.
-
May 2023 by Adie K
They now close at 9, which is not really convenient. They had what I wanted, but it's very frustrating when they only have one item and there would be a sale price if you bought two, which seems to be more and more common at this location. Why have the sale if you don't have the items in stock?
-
March 2023 by Jill Bucior
They always had the best decorations, but not so much anymore. Very disappointed!
-
December 2022 by M.J. Vee
Friendly associates.
-
November 2022 by Josh Kerns
Friendly staff and a clean store.
-
July 2022 by Divine Cooper
I have always had poor customer service here but today crossed a line and I will never step foot inside again. I was having an asthma attack and desperately needed my EMERGENCY INHALER. I never misplace mine but today I did. I called in tears and asked if they could please prioritize the fill because asthma is life threatening and extremely time sensitive yet I was put on hold and asked to wait 30 mins before it could be ready. I raced to the Rite Aid down the road and was handed my inhaler immediately. The young man on the phone today 7/11/22 @ 3:00 should fired as he could not have cared less! Shame on you. I hope you’re never in charge of another persons well being
-
December 2021 by Andrew E.
Sign says show up between 2-3pm for a vaccine. Not the case. Pharmacy turning away patients. Not good care. Wrong-Aid.
-
July 2021 by Mia Co
Had a prescription for Ivremectin from my doctor. The pharmacist said they would not fill the prescription because it is not FDA approved. Well RiteAideneither is the experimental vaccine that you are pushing on 12 year olds FDA approved. Shame on you! Time to find a new pharmacy!
-
July 2021 by Michael Bergen Jr
My favorite place for drugs.
