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July 2024 by Gavin D. Haggerty
I lived in Briarcliff Manor under the management of ARBC in Wheeling, West Virginia for almost two years. Half of the things listed in the lease under this place was sketchy and bordering illegal. My wife and I sought legal counsel to look over the legitimacy of our lease and what this company supposedly "can and can't do" and ARBC's actions absolutely border illegal if not completely illegal altogether. Fees fees and more fees out the wazoo, nonfunctioning plumbing etc. Avoid renting any property under this company at all costs please!
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May 2024 by Sam Gries (Samantha Mae)
All a money scheme; very overpriced apartments. Very pretty but be ready to dish out over $5k just to move in and out & have to fight for communication.
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May 2024 by Josh Iadarola
Absolutely horrible company to live for. AR Building might actually be a shell company, property managers from this company tell residents there is no contact information for AR Building when you need to escalate an issue. They have an F rating with BBB, and won't take a call from a resident paying $4k a month for a unit? Judge for yourself, or feel free to ask for more specifics and I will add color
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April 2024 by Chelsea Croner
As stated in other reviews from previous renters, I also am not in agreement with anything this company does. I have lived in one of their properties and quickly found out as I’m nearing the end of my lease how much of a scam these people are. They charge you for anything possible including non refundable pet fees, carpet cleaning fees, and raising the rent nearly 20% pushing people out. Do not move here at all!!
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March 2024 by melody brooks
The property manager is a very rude and unprofessional person. There is no way to contact anyone higher up than her and she wouldn’t give contact information. They try to charge 4300 to end your lease early and require 2 months paid in addition. They charge 140 for carpet cleaning (even if you have paid for carpets to be clean and they were not cleaned prior to moving in.) The “amenities charge” that is an optional add on with the lease, becomes a “fee they will not remove” . So you are stuck paying fee after fee. The trash had been piled up 10 different times and they blame the residents but they do not have anyone coming to empty it.
I would never recommend anyone to move into LaCabreah as the property manager, April Hall is a nightmare to work with and says there’s “nothing she can do” but with no solutions. Unsure why they even have a property manager at all because it’s clear she doesn’t care or want to do anything for tenants.
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March 2024 by Renato Donofrio
DO NOT RENT FOM THESE SLUMLORDS ....WORST PLACE EVER TO LIVE ASND WORST COMPNAY I HAVE EVER SEEN. I HAVE COMPLANED ON 6 OCCAIOSN TO THE MANAGER ABOUT THE CONSTANT POUNDING ON MY CIELEING FROM UPSTAIRS TENNANTS. THE FORCE OF THE POUNDING IS CONSTANT - DAY AND EVENING. MANAGER HAS DOEN NOTHING...Well look at the photo......MY CEING IS NOW DAMGED FROM THE PEOPLE UPSTAIRS......NOTHING STILL DONE
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October 2023 by Danny R
Wouldn’t give them any stars. Don’t ever move into their properties because when you leave they want to stick you with a bill after all the money they have collected month to month from you. They are all about money and their properties are old foundation that cracks. I had so many cracks in the wall and when I told them they did nothing about it. Inform management and they flip the script on you. They are not getting any more money from me. Lawyer has been contacted about situation cause they are trying to get over on everyone.
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February 2023 by Angel R.
It's a joke they sign you on and don't tell you that you're not gonna get paid until you go through a bunch of crap called credit credentials !!!!
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January 2023 by Stacy C.
Beautiful apartments, but misleading on pricing. Approximately $800 for a 2 bedroom is fair, however it's actually approximately $1000. Because you're required to pay $200 for internet and cable!! How can an apartment complex/business require me to have two cable boxes and lightening fast internet? I'm almost 60 and rarely watch TV. I haven't had cable for years because of smart TVs. And my internet is $9.99 through ******** I would love to live at Briarcliff, but I find it offensive that they are "sneaking" these fees. Either state the "************* on your website, that states it includes cable and internet, or have an option to not have cable. How can they "force" that on people? I asked the leasing office and was told..."the pricing is 'the starting price', but is actually ** because of $200 cable/internet'. And was also told it is NOT an option to say no to cable and internet because everyone uses it. Well, I don't!
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January 2023 by Stacy C
Beautiful apartments, but misleading on pricing. Approximately $800 for a 2 bedroom is fair, however it's actually approximately $1000. Because you're required to pay $200 for internet and cable!! How can an apartment complex/business require me to have two cable boxes and lightening fast internet? I'm almost 60 and rarely watch TV. I haven't had cable for years because of smart TVs. And my internet is $9.99 through ******** I would love to live at Briarcliff, but I find it offensive that they are "sneaking" these fees. Either state the "************* on your website, that states it includes cable and internet, or have an option to not have cable. How can they "force" that on people? I asked the leasing office and was told..."the pricing is 'the starting price', but is actually ** because of $200 cable/internet'. And was also told it is NOT an option to say no to cable and internet because everyone uses it. Well, I don't!
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January 2023 by Stacy C.
Beautiful apartments, but misleading on pricing. Approximately $800 for a 2 bedroom is fair, however it's actually approximately $1000. Because you're required to pay $200 for internet and cable!! How can an apartment complex/business require me to have two cable boxes and lightening fast internet? I'm almost 60 and rarely watch TV. I haven't had cable for years because of smart TVs. And my internet is $9.99 through ******** I would love to live at Briarcliff, but I find it offensive that they are "sneaking" these fees. Either state the "************* on your website, that states it includes cable and internet, or have an option to not have cable. How can they "force" that on people? I asked the leasing office and was told..."the pricing is 'the starting price', but is actually ** because of $200 cable/internet'. And was also told it is NOT an option to say no to cable and internet because everyone uses it. Well, I don't!
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September 2021 by Margaret B.
Terrible people work here. They nickel and dime you for everything and all the additional "little fees" just keep adding up. We had to break our lease to move out of state and they just keep making you pay more and more. DONT LIVE HERE... even if it looks nice. Just go somewhere else.
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August 2021 by Lois Murray
Before moving in to any AR building company rental properties please do you research and read your ENTIRE lease before signing. I moved into an apartment next to the front door. People are in and out of the front door all night long. I haven’t slept well in three months (since I moved in). They have not been able to offer me any reasonable solutions. My right, as a tenant, to enjoy the property without undue disturbance has been violated. The manager told me, and I quote, “you picked that unit”. I had no idea that it was going to cause me so much distress. Also, garbage has been overflowing on several occasions since I moved in.
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June 2021 by Kathy Brock
Bad and aggressive management that needs to be trained in customer services. Keep clear of this business.I would also question other's giving this company a 5 star. Read the BBB.
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April 2021 by Tony B.
aircraft noise every 5 minutes 1st thing 1st, if you don't mind noise of air plain every 5 minutes than may this place is for you, to see how bad it is just go this community and park for 10 minutes to see it yourself, it does not matter what time it is you hear the noise all the time something we did not check when we moved to this place 2 years ago and we were counting days to get out there by end of our lease , when we first moved in there were ant all over the place , after many request for the management do something we were told you are living in woods , for every maintance need we have to send many request to get someone come in but bigger issue with this place was the money they ask for gas and water , there are no bills , they tell you how much you pay every month, charging us thousend of dollars for last 2 years for water and gas and as well as sewer and that's not included the $150 they charge monthey on top of the rent , these people are so hungry for your money that will find a way to get your money, we are now moved in to our new purchased home and it's over 2 acers and last few months we paid about $120 for the gas but over there we paid over $300 a month for the same usage with no bill to verfy acuracy of it same thing for the water and that's not all wait until you move out, this is what happend to us : very last day when we took everything from our place and was vacent completly i called beth the manager to inspect the place and tell me if there is a problem , she came over and look at everything , they were some stain on carpet that i showed them to her as well as couple siding were damaged when we bbq close to them but she said not to worry they can be fixed easyly , i mean she inspected with me and assured me there is no issue at all and i confirm there were some stain were there so if these people going to post pictures of those stain to respond my complaint i say right now yes they were some stain when you live in place for 2 years , now after a month they send me a bill for $4000 , $3300 plus $700 deposit i have with them for the carpet that was to old and clumsy and would not worth of $100 , they are asking for $4000 and i am not the only one , this place is managed by a.r building comany ( ) just go bbb and see how many complaints like mine ( ) we were fouled by smile of the manager and pictures of this place and we paid big price for not doing some research , don't do the same mistake unless you like the sound of aircrafts and like to be ripped off.
