Kohl's is a popular retail store known for offering a wide range of products that fit various lifestyles and budgets. Customers appreciate the clean and orderly stores, friendly and professional staff, and helpful associates who assist with styles and sizes. The store carries quality merchandise in fashion, footwear, and beauty products, including brands like Sephora. While some find the prices a bit high, coupons and sales help make shopping more affordable. Kohl's also provides convenient services such as hassle-free returns and free store pickup, making shopping easy and safe. The store's focus on community is evident through Kohl's Cares, which supports local causes and promotes inclusion and belonging for both employees and customers. Many shoppers enjoy the pleasant atmosphere, enjoyable music, and helpful service, making Kohl's a welcoming place to shop in person or online via the Kohl's App.
Stopped in to make an Amazon return. There were no signs directing where to go, but I eventually found it in the back of the store. Decided to buy something while I was there—the checkout line was long at first, but another associate came up to help and got things moving. Overall a smooth visit once I figured things out.
June 2025
People helped when I needed it but gave me space when I needed it too and were pleasant when I checked out.
August 2024
Cora was pleasant, as always Store was neat Prices are still too high for me
