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June 2024 by Magaret McMullin
Pathetic. They take no responsibility
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February 2023 by Eugene Shields
They are the best body shop in the area.
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January 2023 by Bob Sheridan
They did a great job replacing my door and rear bumper on my chevy . I strongly recommended them.
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November 2022 by Amrita
So reliable and trust worthy place.Services: Auto maintenance
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November 2020 by Shane Edsall
He did great work, definitely recommend!
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June 2020 by Baller92
They did an amazing job thanks guys for all that you do this was my first time coming here I highly recommend anyone who needs anything done come here they deserve a 5 star rating they do an amazing job top of the line.
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April 2020 by Clif Steward
First quality body and paint restoration . Timely job completion fair pricing and work with most reputable insurances . And ... Just a great buncha guys ??????????
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October 2019 by Gerald Dimick
Best body shop I ever had to deal with
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August 2019 by Timothy Emick
Great repair service. Great value. Quality work
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November 2016 by Jonah Ferrole
Excellent place, fast and reliable service! Extremely welcoming as well as professional!
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October 2016 by john urban
I bought a used car this weekend from MotorWorld late Friday so I didn't get the opportunity to have a mechanic do a once over. I noticed a few things that seemed off in the color of the panels and in the fit and finish . This concerned me despite having a Carfax. I explained my concerns to Tom and he was able to do a brief inspection. I didn't realize how much needed to be considered but thankfully I got his professional opinion which comes from his years of experience . Pearl white is challenging for any plastic bumper to match and those gaps and based on Toms opinion those inconsistencies are not from an accident Tom helped me to understand that it's a Ford not a BMW. I felt relieved and if I need any body work in the future I will definitely see Tom at Universal.
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October 2015 by Jeanmarie C
I do not think anyone wants to be involved in an accident. If you are I suggest you go and see Tom and his staff at Universal. Still in shock moments after being hit I went into see them and Butch explained the entire process re: Insurance and made me feel at ease. I love my car and someone had just backed into my MINI Coopers door..I, along with the door were crushed. Well, my car looks like brand new, the special metallic paint is a perfect match! Tom and his staff kept me informed during the entire process. Fantastic job and a big Thank You to the entire staff. So much so...I have booked a detailing! This is the place to go..if I could give more than 5 stars I would not hesitate.
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April 2014 by Michael Cummings
The service I received from Tom and his staff was second to none. Before going to Universal, I went to several body shops looking for quotes to fix acid rain spots on my Mustang. They all wanted several thousand dollars to strip, repaint. etc. Tom offered a much simpler solution for a reasonable price and it turned out awesome. They are unlike most auto repair places who only care about their bottom line. Universal cares about their customers, no joke. I drove by the shop at 8:00 p.m. and there was Tom still working on my car so I could have it the day he promised. Now that is service! If you are looking for a body shop, give them a chance, you won't be disappointed.
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November 2012 by Sam S
I have nothing but nice things to say about Universal. My car was completely smashed in, and not only did they repair it but they made it look better than it was before. They kept me updated on everything going on and were very friendly. Tom and Butch are the guys I want repairing my car if I ever need to again. They go the extra mile, and that's something to be valued in the auto industry. Definitely a strong recommendation for these guys.
