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September 2024 by Tia Martini
Dave is a great human first and then super knowledgeable and helpful! Highly recommend this dealership if you are in the market for a new or used car.
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August 2024 by Thomas Fluhr
I can't say enough about the tremendous experience we had at RJ Burne Cadillac. Our salesman Dave was unbelievable from start to finish. He went above and beyond. Steve in the finance department made the entire process smooth and simple. We love the car and got a great deal. I would definitely recommend this dealership to anyone looking for a new or used vehicle.
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August 2024 by Big Dawg
Been a customer for 8 years and have been serving my car for it all. Awesome service. Never tell your vehicle needs something it’s doesn’t. Honest service. Shout out to Joey and service staff ! ????. Harold Bartlett SRX
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April 2024 by Karen OHearn
Took my CRV for inspection, tire rotation and oil change last month. Egon scheduled my service appointment in a timely manner. My service was also completed in a timely manner. I feel very confident taking my vehicle to Matt Burne for all services. Thank you!
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April 2024 by Penny Mericle
Terrific experience at R.J. Byrne ! Many thanks to David Wert, a professional, knowledgeable, and friendly sales consultant, who made the process seamless.
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April 2024 by Elaine Kupchik
Dave Wert was our sales consultant and he and all of the staff at Burne helped make the transaction a very easy experience. Everyone involved was friendly, patient and knowledgeable. We love our Cadillac and would definitely recommend R J Burne Cadillac to anyone looking to purchase a vehicle.
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April 2024 by Nick Perry
Highly recommend RJ Burne Cadillac.
David Wert was our salesman and we could not have had a better experience.
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January 2024 by Chris Eboli
I recently purchased my third Cadillac from Dave Wert and the team at RJ Burne Cadillac, and I can't say enough good things about my experience. Dave and the team continue to go above and beyond to help find the vehicle and best financing options to meet your situation and help troubleshoot any issues you may have as a part of your buying experience.
Darren and the services team always treat us well and provide personalized service whenever we require any update (which is rare).
I can't recommend RJ Burne Cadillac enough. They offer a great mix of doing business 'the old way' while remaining progressive.
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January 2024 by Suzanne K
Great customer service. Very friendly and professional staff. Dave made my buying experience so fast & easy-going. He went above and beyond. If you need a vehicle & are short on time, call Dave. I Was in and out in an hour. 10/10 recommend.
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January 2024 by Brian Minor
I had my XT4 in for service. Wanted to give a very big thank you to Darren in service and making sure I had a vehicle while my Cadillac was in for service, and was waiting on parts due to the GM strike. Thank you to Joey for getting me right in for service when I'd call and Rose for making the paperwork for the service car easy. Your team took good care of me. I'll only be in for service at your dealership and when I'm ready for a new Cadillac I'll be in for the sales experience.
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November 2023 by Zachary Fannon
Data sheets do not show details of inspection findings. Other places have provided a detailed sheet of what they checked as well as parameters of “good” “recommended replacement” “needs replacement.” This often allowed customers to plan out how to maintain the car. That lack of transparency is… not okay.This has lead to many strange repair suggestions over the time I went to this franchisee. Suggestions that just don’t make sense… such as replacing a part that was only months ago replaced. Suggestions that second opinions blatantly disagree with. They also suggested I replace my AC unit when I asked for a bumper… even though the AC unit worked fine despite a dent. They refused to give me the cost of just the bumper because it was an “all inclusive quote.” IF I agreed to this job they could’ve charged me ANYTHING within that quote… and then claimed it was only the cost of the bumper.It was very shady.Lastly, for a long time before I decided to stop going here for repairs, I’ve asked them to identity a sound the front right wheel house makes. They offered suggestions but… none worked. Nor could they explain the sound. I gave up and went to a new shop. There they were able to find the problem…It was a part that was deliberately bent in such a way to create noise.So take what you want from that information.
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September 2023 by Michael Stewart
Great dealership
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September 2022 by Angela Barbero
I have been wanting to upgrade my car for some time now always putting it on the back burner. My husband was relentless in wanting to get me in a Cadillac again. ( it has been years since we’ve had one) We currently live part time in NY and most of the time in PA. We have always purchased our cars in NY. He found this dealership on google and insisted we give it a try. Honestly I have never seen a dealership with such good reviews and it sparked my interest. Purchasing cars in the past has always been a hassle. Sitting in the dealership for hours and always paying more then was in our budget.Not here!Ok so we walk in and we’re greeted by A friendly outgoing salesman named David Wert. Here comes the pressure.Nope!We told him what we were looking for and he listened! What?! Can this be true?We purchased an absolutely beautiful car we were approved in no time and the number he quoted us was within a few cents! Yes cents not thousands!On pick up the finance guy Steve Mariani was so organized and knowledgeable and again No Pressure to buy anything! Then as we are signing RJ Burnes comes in and personally thanks us. Like where am I?This was the easiest fastest and most relaxing car purchase we have ever made and let me tell you this has got to be at least the 15th car I’ve owned.The price was reasonable, the car beautiful. I would recommend them highly! You won’t be disappointed!
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September 2022 by John Barbero
Looked up Cadillac dealers near me, an had my choice of several to choose from. Thank the powers to be that I chose R J Burne Cadillac!! Am thinking ah am tried of the car am driving, Al though it was a nice vehicle to have but am ready for a new one. From the first contact with David Wert, I was sold ! Didn’t matter am buying a car from him. Polite, soft spoken, polished period. From there his knowledge of the vehicles was impressive to say the least. He actually listened to what my wife desired in a car Bam! Color, options, an silly things like heated seats were there. Delivery and financing were for the first time a breeze. Can it be? A Big yes, thank you Steve Mariani, I dealt with my share of unpopular financial managers but you have brought back my confidence that there can be a diamond in coal.Very satisfied customerJohn Barbero
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September 2022 by SAM MERRITT
They rob you more money than what they say that they let other time they robbed me I don't recommend nobody to go here cuz the mechanics rob you and they're all together and unsafe
