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December 2023 by Gavin Werner
I had a great experience! Something was stuck in my charging port and I wasn’t able to get it out but I brought it here and she was able to use the right tools to get it out in just a few minutes!
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November 2023 by Jerold Wagner
IPhone SE screen replacement. Flawless job, quick, reasonable cost. Completely pleasant experience. Avoided the hassle of buying a new phone!
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November 2023 by VIP CLEANERS
Dawn is amazing. Phone needed extra tlc and she delivered it to our house herself. Amazing customer service.
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September 2023 by Justin Strife
Fast repair for $400 but phone stopped working (Screen would not light up) the next day I took it back and guy there tried to sell me another phone and refused to look at it. It's a shame.
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September 2023 by Lenny Shoemaker
Young lady went above and beyond including staying late to get my old iphone se working! She did a tremendous job and was very nice, i highly recommend thisBranch of i dropped. Ty!
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September 2023 by Bill Sabatella
Brought in my Ipod with a broken screen at about 10:00 A.M. Did a little shopping and soon (about 11:15 A.M. received a call that my Ipod was ready. Excellent work and friendly, professional personnel.
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September 2023 by Russell Bortree
Kind of annoyed I went in for a battery replacement they claimed to have changed my battery but if that’s the case why am I still having problems with the phone not staying on and over heating I’m thinking I was charged for a replacement but never got one I don’t know but other than that I got great respectable service the woman was very polite I’d go again just this time I’d sit there and watch them do it
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June 2023 by Edward Kowalczyk
Great Customer Service!!!! She knew immediately what has happened to each of my two phones. Both were fixed in two days. It would have been even faster but she had to order a screen not in stock. Awesome experience and awesome work.
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June 2023 by Kenneth Smith
The gentleman in the shop was knowledgeable and very helpful. Compared to some others should be above normal compensation wise and maybe a bit of praise from Verizon.
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June 2023 by Dawn Karzenoski
Great service! Super friendly! And I liked how easy it was to get a free quote. Phone needed a new screen and it now looks like it’s brand new again! A++
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April 2023 by Chevy Chocolate
The representive was so amazing. I wish I could give her 10 stars . My phone blacked out and I needed it to switch phones and she did a temporary fix right in store in about 15 minutes. I would recommend coming here over and over to everyone. Super friendly and great customer service with reasonable pricing
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April 2023 by Marie Wolf
Marissa was exceptional! Although it took longer than expected (not her fault, she had other customers), she still went above & beyond to make sure I would not have any further issues with my work phone!! Thank you Marissa!!
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March 2023 by Stellar Moments
I ended up dropping my phone out of my pocket. The screen was smashed to pieces and I was unable to use the phone or the screen. But the phone still rang so I wasn't sure if I can get it fixed or would I need a new phone. Got in touch with iDropped via online for a quote, to see if they would be able to repair the damage (which was completely my fault and clumsiness). My phone was fairly new (less than 2 years old) and I wasn't ready to spend $400+ on a new phone. I was quoted a reasonable price and decided to have the screen replaced to save my phone and everything that was stored and saved it in. I would recommend iDropped to any and everyone who needs quick screen replacements, charger port issues, buttons, etc. Give them a call with any questions or concerns you may have. So happy I got my phone back. I feel like I got a brand new phone! Thank you so much. 5 ★ ★ ★ ★ ★
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February 2023 by Christine Berry
I just had my screen replaced at IDropped in the Steamtown Mall…Marissa was great!She had the screen changed in less than 30 minutes…she was friendly and courteous, and I highly recommend IDropped!!It was the first time I ever had anything replaced on a phone, I called around and they were also the best price!!
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January 2023 by Brandon Vansplinter
I used IDropped a couple of times now. This past time, I literally JUST got my screen fixed 2 weeks prior & smashed it to the point I couldn't use it .. I called down IDropped, Mind you it was 45min till closing time! An a Wednesday afternoon . . The kind Lady Marissa F. Took me in & Was willing to fix my phone before she ended her day! Truly a Blessing she is!. Talk about dedication! She deserves a raise ???? IDropped is DEFINITELY a store I would Recommend to anyone needing a screen replaced. Prices are affordable & they change them in like 45 min. Thank you Again MARISSA!! ??