Family Dollar is a local retail store that offers a wide range of products. The store has undergone some positive changes recently, with a new friendly store manager and workers who provide great customer service. However, there is one older employee who has been working there for a long time, and customers have reported that she is very slow, rude, and talks too much during the checkout process. Some customers have even had unpleasant experiences with this particular employee, who seems to take the checkout process too seriously, meticulously counting every item and piece of change. Despite this, the store has a good selection of products, and most customers are satisfied with the overall experience, except when they have to go through the slow and unpleasant checkout process with the problematic employee.