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May 2024 by Alyssa Makulowich
This pharmacy is absolutely horrible 30+ mins on the phone in the morning waiting for someone to answer, then my medication being slowly put together because it's a suboxone prescription they're always making me wait extra time and having everyone check before hand they've been rude and unprofessional, I'm going to be calling the cvs main head quarters and let them know that cvs on greenridge Street is absolutely horrifying and needs to be shut down or completely restaffed. I'm over this place I. In recovery I was a drug addict I'm not now so don't treat me otherwise.. discrimination is against the law...vile human beings
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March 2024 by Kathleen Kern
It's costly. Carry many products
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January 2024 by Lory M
The girls in the back are super rude! The only person tht is a sweetheart is Mark and lorraine. The rest need Attitude adjustments!
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January 2024 by judy Bonk
Went to get one of the last things I needed for Christmas a extension cord and some small grn bag gifts ?
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December 2023 by Angela Aiello
Got my meds immediately and had everything in stock
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December 2023 by Fred Garvey
I worked for CVS for 50 yrs.This is the worst pharmacy I ever encountered.All my family and myself pull out prescriptions from this store
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November 2023 by Brynne Growney
I ordered photos online later in the day and expected them not to be done until the next morning but they were taken care of right away. Dan was extremely friendly, helpful, and took great care when packaging my prints. He's the best and I will definitely be coming back to this CVS for any photo printing needs I have in the future!
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November 2023 by jack caufield
Without a doubt the worst Pharmacy in the area. Do not bother calling if you have an issue. I have spent 10+ minutes on hold on several occasions
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October 2023 by Lijun
Very bad experience, the first day went there, I was told that it needs 20 minutes to finish the order. I came there after 45 minutes and they told me that prescription is out of stock. come tomorrow after 2 PM. I went there after 5 days and it was not ready. They asked me come in few hours! Unprofessional customer service! Besides, No one ever pick up the phone!
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October 2023 by Aannisah
Horrible customer service. They’re always “Understaffed”. I was told my medication would be expedited for urgency and that the wait time will be 2 hours max. After waiting 2 hours on site yesterday I came back and was told it'll be ready by 9pm. Now today I come to get my medication, that should've been ready and was told again that I had to wait an additional 2 hours. After waiting the 2 hrs I'm now told by a different pharmacist that they will expedite it when they already told me they would yesterday and today. 24 hours in total is what I've waited for my anti-biotic medication to be filled. Their excuse is them being “Understaffed”. Choose a different pharmacy if you can.
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October 2023 by Carolyn Kondrat
I don't go here. But I keep getting texts (which I was able to stop) but now I am getting phone calls for this person who probably needs them. (This has been going on for weeks.) So I called CVS waited over 10 minutes no answer. I am really concerned for this person who needs their meds.
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September 2023 by Jaliyah Lancaster
No matter what time of day I call they never pick up the phone. My insurance tries to call the pharmacy to confirm information they don’t pick up. I call the front store they say there’s nothing they can do….. Moved to a different city and can’t even get my prescription transferred bc they won’t answer the phone….
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September 2023 by Jessica Wagner
How about no stars that's more accurate. No customer service whatsoever, they can't even simply answer the phone, and prescriptions are in process for days, something needs to be done with this location. Better not be in a life or death situation with your scripts, because if you are your gonna die waiting on them to fill your scripts
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September 2023 by Joan Hummel
Worst customer service both at the Cvs app and phone. The pharmacist never answers. The phone automation does not work properly. Every time I order a prescription it is a problem. It either takes a week or more to get refilled or it’s never ordered properly.
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July 2023 by Diane Carroll
They don't answer the pharmacy phone, I hung on for over 20 minutes and then gave up. Have to deal with Old Forge CVS.
