9AM - 5PM
136 S Main Ave, Scranton“It's a full service bank with good crew inside. Outside are several modern ATMs both walk and drive up. There's a drive through service with a real teller as well. Good location, easy in and out off Main street, ample parking.”
“I come here often and ALWAYS treated professionally and with respect. They are friendly and helpful every single time. I tend to misplace or lose things but they are kind and patient with me. I ❤️ ❤️ Fidelity on Greenridge.”
“I hate going to any place just before they close. I worked retail and the last minute shoppers can ruin your day. Just the opposite at NET. I was greeted with a smile and was in and out in just a few minutes. They even wished me a nice weekend.”
“Customer service is phenomenal. The tellers and staff are courteous, friendly, knowledgeable and respectful. They are always willing to help. They treat us like we treat our customers.”
9AM - 5PM
201 Franklin Ave First Floor, Scranton“I have been a member of PenFed Credit Union since 2005. I have paid off two vehicle loans and just started my third. Every time I speak with a PenFed representative I get through very fast and everyone is polite, professional, and extremely knowledgeable and guide me through the process well! I would not hesitate to recommend their services to others!”
“I absolutely luv this bank. I don't have good history with banks but, they gave me a checking out without any problems. And I luv being able to so night deposits and having online banking with no hidden fees.”
“I'm not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including the app on her phone so she could check her bank account. I would highly recommend this credit union to anyone. In fact I actually transferred my funds to this credit union recently after setting up her account so I could have an account with a local bank. Nothing like being able to deal with a real person when you need to. Thank you.”
“I’m shocked to see the amount of bad reviews bc my experience couldn’t have been more opposite! My experience with this chase couldn’t have been better. I walked in & was immediately greeted by a bubbly polite woman asking what I needed, ( I’m so sorry I forget your name, but the woman with tattoos & red hair ) I told her I wanted to open a bank account & right away she started helping me. She offered me coffee & water, was polite, & the whole process was quick & smooth. I felt informed & comfortable the entire time! My mom who also uses this bank has nothing but good things to say about the people here. Thankyou for finally opening up in pa !”
9AM - 5PM
130 N Keyser Ave, Scranton“I've had NBT bank for 2 years now after switching from NET. The bank tellers are very polite. I was in a jam and they allowed my account to overdraft to cover my rent. I am very grateful. It's nice to know NBT bank has you covered!”
“I recently experienced exceptional service from the bank in Minooka, PA, where I have multiple loans. When I made a mistake on their supper easy phone app while attempting to complete my daughter's Subaru car loan, they quickly rectified the error. Their dedication to the local community and customers is beyond impressive.
Michele Miller's follow-through was better than just notable, providing me with added assurance and confidence. And rectify my mistake.
Customer4Life!
Thank you Michele!”
“Highly recommended for your banking services!!! My words can't express how much loyalty is actually available for you in reaching distance A+++ & beyond ! !”
“Hi Wells Fargo is a great place why they have your back boom something went wrong they are there to help get what you lost in days and they keep looking out for you so you can rest knowing you are safe”
8:30AM - 5PM
338 N Washington Ave, Scranton8:45AM - 5PM
150 N Washington Ave, Scranton“I have had little issues but the staff have fixed them right away. The fraud protection on my account is the best I have had charges trying to be put on my card and they were flagged”
“Excellent customer care and service. Brenda and her associate (didn't catch her name) in the drive-thru we're very patient with me through all of my transactions.”
“Was with my fiancé when he was trying to make a transaction and some guy from the video game vault was being so rude to the staff because they wouldn’t give him $100 worth of one dollar bills. He was so mean to them. Didn’t even have an account there. Continued to interrupt other customers trying to make transactions. I would not have handled this with as much grace and professionalism as the women and gentleman at this bank! Best bank in town!”