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August 2024 by Holly Sproat
I live in Mount Pleasant borough, there is only three houses on my street which they send a little garbage truck because they have to back in that alley and their drivers cannot back up obviously a bigger truck in the alley. At least twice a month our garbage gets skipped all three houses that are on that street gets skipped. We call we complain they tell us it’ll be picked up The next day or two days later. And I come home from work and it’s still not picked up so we call and complain again and then they tell us it’ll be picked up on our regular schedule day I put four bags of garbage out which was Missed The week before so that’s two weeks of garbage and I only had four bags and they take Three and leave one. My neighbor has six people in their household and some other garbage was left again. Republic waste is a joke. and when you call I know it’s not the peoples fault that are taking the phone calls but they lie just as bad they say we guarantee in two days your garbage will be picked up and it never is it’s always the following week on our regular day. But the woman says I’ll give you a week of credit that it was a joke. But yet if we don’t pay our bill for one month they don’t pick our garbage up. And they say it’s driver shortage that’s because you cut everybody’s throat to get all these contracts and you’re not passing the money off to your drivers so nobody Wants to work for your company.
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August 2024 by Paulette Raygor
Well this isn’t the first time my garbage has not picked up on time . I understand during the holidays it gets picked up day after but now my cans r still out waiting to get picked up . . When u call u can’t talk to no one . But if ur late on a bill they call you or send a notice . Plus I do not appreciate my cans being dumped the way they leave them now one can lid is broke. Let’s do a little better Republic on ur service
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July 2024 by Christine G
I have been having trouble for the last 4 weeks.1week it wasn’t even picked up.I have and will continue to contact the township when my trash has been left. This is the poorest customer service I have ever experienced
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July 2024 by Stacy Sadler
Every one on my road had their trash picked up but our house. Called them they told me would be picked up asap.. NOT..the truck is on my camera driving by my house hours later, never stopping… ridiculous must have been the end of his shift!! Seriously
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June 2024 by Cody Fisher
Terrible service. Mount Pleasant borough should be ashamed for giving them the bid. Some days it's thursdays like it's scheduled, some Fridays, even a few Mondays. And once or twice they just don't come at all. It's really annoying never knowing when they may show up. Especially when animals knock cans over or it's 85° and ypu can smell everyone's trash rotting out side. I work at landfills, I'm not a fan of coming home and smelling it here also...
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June 2024 by Krista Boggs
Amazing customer service! Darcy went above and beyond for our company.
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June 2024 by mike kropp
Darcy is a gem to work with. always put the extra effort in when i am in a pinch.
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May 2024 by Ann Ringling
We are a remodeling company with a dumpster. We are located in a residential neighborhood and the drivers go out of their way to make sure our dumpster gets emptied. Our account manager, Jessica, is always a quick phone call or email away to help with any unforeseen issues that may arise.
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March 2024 by Caleb Titterington
Two weeks in a row my trash wasn't pick up. They just keep saying driver shortage but others had theirs pickup on my road. Really wish I wasn't forced by the township to use them
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February 2024 by Mrs. Woneida Naggy
Sammy (Scottsdale Republic Waste Management-Driver/Operator)We thought garbage went a day late this week. Therefore, we did not put our garbage out. As I was shoveling snow from our driveway. I looked up and saw the wasate management truck I was able to make contact.Sammy, walked across the street, through our driveway and into our garage to get 2 bags of garbage to be hauled away, as I shoveled snow.Thank -You Sammy, for your friendly professionalism. We greatly appreciate your business mannerisms. God be with you..
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November 2023 by Carpet Palace
We have used Republic Services for many years. Darcy started as our account manager and found her always willing to take the time to attend to our needs.Our account was assigned to another and found nothing but frustration and disappointment. Although Darcy was not our account manager, she took her time to correct the errors. Unfortunately, this happened repeatedly.I do not normally take the time to write reviews good or bad. However, the aggravation was sooo bad, we were in process of changing our service to another provider. We contacted Marcy and she once again righted the wrong.Darcy is now our account manager once again. I feel confident our needs will be met and the frustrations eliminated.At this time, I am unsure what my recommendations will be for Republic Services. But I know I will recommend Darcy Yankovitch.Service: Dumpster rental
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October 2023 by Bree Mcgoober
Opens 6 am even after 7:15 am calling to report a missed stop (which they never even attempted to collect as 4 trucks have been by so far) can’t get anyone on the phone. They miss my stop just as often as they pick it up and getting anyone to come get it again is like asking to see Jesus. I run the risk of being fined for my garbage at the curb when they don’t come when they should. All my neighbors are picked up and mine is not. My bills always paid never late it’s a them issue. It makes no sense to grab the other two on my street and not mine. I have video showing they see my trash and slow down but pass it up and get everyone else. You can hear the brakes being applied and see the lights on my videos and then they gas it again. My trash is where it should be and with in view.
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October 2023 by Alec Pratt
I moved into a townhouse 2 weeks ago and I have had nothing but trouble. Took an extra week to get a recycling bin because they missed a scheduled drop off. Then never took my trash despite taking all my neighbors. I call to schedule a missed pickup and they tell me Tuesday due to a holiday. Tuesday comes and trash is never picked up. I call and they tell me Wednesday. Wednesday comes and it’s never picked up. They should rename themselves just Republic because obviously they do not provide actual services. Bunch of absolute bums that have no idea what they are doing.
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July 2023 by John Kline
Darcy, our account manager, has been very helpful and timely in getting our dumpster services scheduled.Service: Dumpster rental
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July 2023 by Milica Petrovich
I work with Darcy for our work account, and they have been great. She is always willing to work with us and helps by making suggestions when we aren't quite sure what we need. I have never had an issue with them not going above and beyond for us.