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July 2024 by Donna B
Great sevice
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June 2024 by Colby Cheese Productions
Arguably the worst CVS location to go to. The Drive-thru is almost never open, and when it is, they will shut the door on you if you arrive just before 5. That just happened to us. Staff are incredibly rude and unprofessional aside from a few. Just drive a little further to go to a different pharmacy.
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May 2024 by Philip Majerich jr.
As usual a timely and friendly shopping experience.
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May 2024 by Chris Hinkle
This place is trash. This place should not be allowed to handle anyone's medication. After arguing with them about my medication they said I needed a pre authorization for. Got tired and after 2 weeks had the dr office send it to a different pharmacy and had it filled no problem. Better off getting if filled on the street corner then there.
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April 2024 by Regen Zimmerman
Pharmacy didn’t let me know my medication wasn’t covered by insurance (contacted BlueCross BlueShield and I could get my medication covered at multiple other pharmacies). Believing it was through my insurance I paid nearly $360 for the medication as I was told by the technician that it was for a three month supply, arrived at home to discover it was a one month supply. Filed complaint and was told “I got an apology” - the fact that the store made TWO major mistakes and I’m out money due to it is the worst possible customer service I’ve encountered. Never have I written a negative review but this is frankly inexcusable at this point.
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February 2024 by bestman77
There’s one pharmacy tech that is absolutely awful to deal with. Very rude, hates her life and hates you. Her only concern is lunch time. She’s an older MASKED lady and you’ll know her right away because she doesn’t greet, she’ll rudely say NAME:They didn’t have the medicine in stock and she literally refused to help me locate it in another CVS claiming her computer won’t allow it. I went to another and they didn’t have it either but they located it in a third CVS in 10 seconds.
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October 2023 by TLS
My doctor called my needs into CVS in Schnecksville ' by accident' well . They didn't give me my medicine. Then claim they did. Then said there's give it to me Monday, I went there, of course they didn't give it to me. What's a run around pain in the butt. No one seems to know anything.. obviously someone there took it. I hadn't been there in years because they've were rude before and I had medicine that magically I couldn't get because they didn't have enough. They said I couldn't even pick it up later. When they got the ,rest of the ,Medicine. Oh really why not?
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October 2023 by Sandra H
Man is this pharmacy SLOW!!!
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September 2023 by angelo caggiano
Been a customer since this location was built. Service zoomed downhill over the last several years. Prescription prices are higher than Rite Aid but more important than that, NOBODY IS NICE IN THIS STORE. Pharmacy people especially. Last evening was the final straw when some jackass at the window was rude to my wife. If I had been present i would have dragged him through the window and kicked the hell out of him. There are tons of other pharmacies, choose another one, these people are useless. Hopefully, CVS will go away , sell the property and a wonderful Italian restaurant will buy it. To post a review you have to choose at least one star...they deserve less than zero stars.
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April 2023 by taylor
The new pharmacy staff is unfortunately making me consider changing my pharmacy for my prescriptions. I’ve never felt more disrespected. My last two visits I was treated as if I was a burden to them. I had multiple ladies from my doctors office call me or let me know in person that the employees at the pharmacy called my doctors offices and yelled at / disrespected them so it’s clearly not just me enduring this. I’ve been patronizing this pharmacy for over 10 years and have never had anything less than positive interactions / transactions / help with the staff until now. Serious changes need to be made in the pharmacy staff and or their attitudes if CVS intends to keep patients business. It’s unnecessary and it’s rude. It’s 2023, it costs zero dollars to be kind and have patience. You have no idea what any of your customers have to deal with when they leave your store, don’t make it worse.
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February 2023 by Anita Kula
No one was at front registers! Empty carts that had been used to stock shelves still standing in aisles. Do employees wear any type of uniform or identification so customers know who to ask? There are always more customers than employees. Very sad
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September 2022 by Shannon B
DO NOT USE IF YOU DON'T HAVE TO! Worst experience ever of a pharmacy! Rude workers, unable to get orders correct and lack of willingness to own their mistakes. I would use a different pharmacy if my insurance would let me. ??
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September 2022 by anna petrosina
No sure why but most times not ready day later and inventory is not stocked ?????
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May 2022 by yvette brinker
Went to pick up prescription due to constant text reminders. Sat at window.... 3ppl inside pharmacy.... I Sat there for 5minutes no hello, we'll be right with you. nothing!!!Im changing pharmacies
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May 2022 by Justin
Very slow drive through prescription pick up service..