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February 2024 by Lois
My husband and I are very grateful to Creature Comforts. We had our dog attacked by another dog last Sunday. They agreed to take us even though we are not local. Dr. Mary, Patrick, Julie and the staff were wonderful and fixed up our dog. We can not say enough good things about this Vet and the staff. Thank you so much!!!
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February 2024 by Sue Merritt
We are so pleased with every aspect of Creature Comforts! Our "elderly" Cane corso receives the best care and we have no doubt that the Vet and her staff are the reason he's attained 12 1/2 years!
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February 2024 by Mary Frable
Creature comforts is wonderful the staff is very friendly and professional..they always take such good care of my Oscar & Charlie at a affordable price! Dr Karen is awesome!
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February 2024 by Jessie
I’ve never once had a bad experience here. Almost a year ago I had a very sick hamster and they admitted her, they took very good care of her and called me every day to give me updates. Unfortunately, she did pass away but I’m glad they had her since they were giving her fluids and such so she passed away more comfortably in their hands instead of being at home in pain. Reasonably enough, I don’t think there’s much you can really do for a really ill hamster. Recently, I had brought in two of my rats for URI’s, they were so kind and happy to see my rats! The tech and vet were very nice. They sent my rats home with antibiotics at a very affordable price. The tech even showed me how to dose the medication correctly. I believe the dr was Mary and if I’m correct, she also took care of my hamster. I would trust Dr Mary with any of my rodents. She’s knowledgeable and gets down to business
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February 2024 by Pamela Sayer
Very professional office. Dr Karen and SashaWere awesome. Very caring and thorough with questions and exam. They were right on the right path when doing the exam. I give them a 5 star!!!
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February 2024 by wilson davila
Amazing and caring staff.
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February 2024 by Melanie Christopher
The staff that answers the phones are horrendous. When a pet is having an emergency and that’s the first thing you deal with, it makes a bad situation even worse. The owner goes along with it and backs her staff and lets them act and say whatever they want. They have a clause that indicates if a person is not sweet as sugar to the staff, they will no longer be clients. However, that demanded level of respect is certainly not given to clients; not even at the lowest level. If one chooses to go there with a pet, be sure to have the lowest of standards set because they are NOT going to rise to a level of good, forget about excellence.
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January 2024 by Gaetano Tirrito
They always work with u in regards to pmt and are always very accommodating with scheduling appointments .. we been long time clients
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January 2024 by Krobas
The review is valid you are wrong, overpriced and negligent vet, trust the other reviews and find a better veterinary
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January 2024 by Emespy4007
Excellent care continues with my new family addition. The techs are truly pet friendly and can work miracles, even with my high energy some times irreverent puppy.
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January 2024 by Cecile Gaugler
My cat had to have 12 of his teeth taken out due to infection. I was kept informed every step of the way. My cat is doing well now. I'm glad for all the staff. They were very knowledgeable and careing.
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January 2024 by William Trumbore
Friendly, professional and competent service.
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November 2023 by Cailin O'Connor
Do not go to this place. First appointment, minor issues - gave way too many shots, which made my mother's cat ill, and diagnosed her with a viral infection for what was very obviously an upper respiratory infection, so the cat suffered for two weeks before the second appointment where they finally gave her azithromycin for the URI. I told my mother to go to the vet in the first place for the URI so this was an annoying waste of money (we live in different states so I cannot directly handle all of this).Second appointment: they didn't write down my senior mother's appointment properly so she showed up and they had no record of the appointment. They apparently got a technician to do more shots (how many shots does a cat need? Seems like a money grab at this point) and do a microchip. Well, this guy inserted it WITHOUT ACTIVATING IT and then had to dig it out, traumatizing the cat beyond belief. The cat was bleeding all over the place and my mother didn't know what to do and actually let this guy do it again. She had to wait over an hour for the vet after that horrifying experience, who apologized and gave her a $10 discount (lol!) - this guy should not be touching animals. He apparently wasn't even new, just careless and terrible at his job. My mother's cat was shaking and panting and she didn't know what to do - I obviously would have left immediately after a full refund and additional money to have her treated at a different vet. The poor cat will obviously never trust her carrier or a vet's office ever again and of course they will never, ever go back to this horrible place. Train your staff! What a ridiculous experience that no pet or pet parent should ever have to go through!Other issue: they wrote a particular dose of medication on the prescription and then marked the syringe a different amount so who knows which of those is correct. I personally have zero confidence they even mixed the medication correctly at this point so who knows what the cat is getting.I told my mother not to go to this place due to bad ratings but it was less expensive than White Haven, the much better rated place. Well, less $ = poor service, obviously. We're obviously switching to White Haven immediately.AVOID.
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October 2023 by Christine Rivera
Creature comforts was the only Veterinarian that would take our cat when he was blocked. When noticing our cat was not urinating at all. We called all the vet's and emergency clinics around our area and after we explained what was happening to our cat we were told by them that, no "appointments were available" including our catsvet's office which referred us to Barton heights veterinarian emergency vet. Who said they only had one vet on staff? And that vet was not taking appointments because "he was in surgery all day?? We found out later from Creature comforts that our cat was hours away from dieing. Creature comforts, Which thankfully turned out to be an emergency vet care service as well, told us to bring our cat in immediately due to the serious of the situation. They kept him a couple of days, catheter, IV, and antibiotics. And, my cat is now doing amazing. He's all better. I couldn't be more thankful and grateful to creature comforts for their care for our cat and animals. They seem to be the only veterinarian's left that puts the animals well being ahead of all else.
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October 2023 by Denise Freeman
Finding a vet for a reptile is a huge struggle for us. Finding a vet for a reptile that's willing to see our little guy within 24 hours on a SATURDAY and NOT charge us $200 just to walk through the door is IMPOSSIBLE for us. Or so I thought!I am beyond grateful for the care I received for my bearded dragon today (a Saturday!). The staff was super friendly, Dr. Karin was fantastic, and my guy is now on the mend. Many thanks!!
