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December 2023 by Isaac Saylor
Great prices, great service, probably my favorite place to shop! They have a bit of everything to get you through any house projects. Definitely recommended!
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August 2022 by Tim McLennan
I am a local general contractor and JCS communication has been excellent for our team
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July 2022 by Ryan Paraschos
Knowledgeable staff made sure we had what we needed for the job.
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June 2022 by R P
Knowledgeable staff made sure we had what we needed for the job.
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August 2021 by wingnutkid
Wow, horrible customer service. Stopped in to ask if they carry a certain brand of shingles. Was greeted with an abrupt “No,” by a gentleman who never looked up from his computer. It was so awkward that another employee made eye contact with me and somewhat cringed. There was no attempt to show me other products. No further conversation. First time ever dealing with this store. They will not be getting any of my business. Just a horrible interaction.The irony is that they have a hiring sign outside. As a manager in Human Resources, myself, I can’t image what the work environment is like in this store. It was like a mortuary. Good luck with bringing employees into that mess.-KM
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July 2021 by Justin Keenan
best material supplier around. the snavely team goes above and beyond for their customers weather your a commercial builder or just a homeowner they will take care of you. Keenan Construction
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April 2021 by John J Glick
very disappointed with the individual the last 2 times i went here, I would recommend to shop elsewhere if they wanna treat people like this, since I have heard from a few people that emplyoes get treated the same, no respect.
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April 2021 by Mark Wingenroth
Nothing like this place its like cheers you walk in and just about everyone in the place knows your name and the service is outstanding Lowes and home depot aint got nothing on this place and it is bad when a small home town business can sell you lumber cheaper than a national chain quality is way better I'll stop now I could go on and on it is the place it's not ace
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February 2021 by Jacob kicker
very disappointed with the individual the last 2 times i went here, I would recommend to shop elsewhere if they wanna treat people like this, since I have heard from a few people that emplyoes get treated the same, no respect.
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January 2021 by Lloyd Weiler
I like dealing with Snavelys. Theyare a great outfit.
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November 2020 by Paul Witmer
Terrible customer service. I waited at their lumber pick-up building after getting my ticket at the office. I waited for over 15 minutes. I eventually had to hunt down an employee to get my lumber. The employee was on his phone the entire time and seemed annoyed when I asked for his help. He didn't acknowledge me or my needs whatsoever. Once he cut the wood I needed, he walked off and didn't offer me any assistance in loading it.
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August 2020 by Greg Mazzeo
Always my first choice.... The best service... Hands down... Guy K. Is the best!
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August 2020 by Maria D.
Snavely's is located within walking distance of my home and over the years we've shopped here from time to time but usually end up going to Lowe's anyway. They keep strange hours and never seem to be open during our time of need or have the item in stock that we need. I don't know what the hours are but best to call first. I'm not sure what their specialty is but I would suspect lumber by the large open warehouses that surround the building. The retail store is small, but like Lezzer's have catalogs and will take the time to try to find something to fit your needs. Some hardware type materials are stocked as well. Everyone sits at desks. The retail space feels dated and during covid several of the employees wore their masks at their chin. I would say their focus is geared towards contractors. I wasn't able to find the porch piece I needed but in the past was able to score some drywall that looked like wainscoting. It was a discontinued product I was able to score for a decent price. If you live nearby it's a nice resource to have in your backyard but if not you'll probably end up at Lowe's anyway.
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June 2020 by Steve Eck
My 53 sheets of drywall were not important to the 1000 sheets they deliverd today to other customers. I was first told by Craig that it would be mid morning. At noon a severe thunderstorm hit Lancaster county and they tried to deliver it to me during the storm but turned around. Spoke with Chris who stated he would call me back. Called back and spoke with Craig at 12:30 who stated he would call me back. I did not receive a call back and had to call them back after 2 1/2 hrs. Spoke again with Chris who said he could deliver now. Mind you its 3pm, I already sent my guys home for the day who waited all day for the delivery so they could hang it. Chris stated he could deliver it tomorrow but could not give me a time. After repeated phone calls, and getting no where, I cancled the order and got a refund. I understand I am a small business compared to the builders they do business with, but I expect to get the same customer experience you give the larger companies. Chris stated they delivered a 1000 sheets today. I guess my 53 sheets were not important to them. JC Snavelys was very unprofessional today.
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October 2019 by Ken Kowalski
Contacted them about getting lumber and other items for a basement remodel project. Worked with Stacey and was very happy with the service that we received. They delivered the items and even helped unload and bring the items into the basement. This is not the first time that I have gotten items from them, and this will certainly not be the last time. Thank you for the great service and support!!
