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July 2024 by Shay Ortiz
I visited the location in Landisville PA on Main St. and this location does not have not one ethnic product in their store for hair care. I searched up and down the aisles over ten times and found nothing. Other locations have a whole section, but it seems as though the CVS brand only markets to the majority population when they put these stores in place and that is the highest form of discrimination. CVS should be ashamed that they do not serve to ALL of their customers. As a minority I should be able to visit any location and feel welcome and welcomed with their selection of products to offer ALL CUSTOMERS not just one specific group. I spoke with the manager and the excuse was there was not enough space to offer these types of products. Which is completely bias because the amount of empty shelves that they have could had easily been used for ethnic products. I am appalled and disappointed in the CVS brand I’m sure there is something in your handbook about diversity, but the company obviously does not live by their own standards. There’s a whole PDF document on your website about discrimination and you blatantly have ignored your own discrimination. This CVS location is racist and does not welcome people of color!
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May 2024 by Agnes Rupp
Actually 0 rating I’ve been going to this pharmacy for years now it’s time to find another one yesterday was the last draw this lady name Dawn was very rude,unkind she shouldn’t be working in healthcare at all she has no manners whatsoever!!!
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May 2024 by Kayla Walak
Showed up at 6:25pm and the store was already closed. There were 2 other people besides me that were trying to go to this store as well so this store just lost 3 sales in the 5 minutes I was sitting in the parking lot writing with review. Sad.
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December 2023 by William Krotzer III
Very clean and organized store, the Store manager Paula was so helpful and friendly as well as her team one the best CVS’s I have visited in a longtime.
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December 2023 by Bill S
Always friendly and efficient when picking up scripts.
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December 2023 by Kathryn W
If you can go to any other pharmacy please do! I've been using this CVS for almost 20 years and it has gone downhill. The phone will continue to ring with no answer. Recently I left it ring for 30 minutes prior to getting in my car and driving over while STILL letting it ring. Once there I was left rudely to wait with nobody acknowledging me (2 employees standing there at the pharmacy). Another few people arrived as well with no acknowledgement. Finally I was told they didn't have the medication anywhere in stock. Ignoring your customers for a lengthy period of time shows your lack of interest in providing care. Not to mention the hours online do not always match the actual hours open. You'll find this out when you get there with a handwritten note on the door. Good luck.
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October 2023 by Brenda Robinson
I had the best experience this morning when I went for my flu shot and covid shot!!! The new pharmacist was sooooo nice, kind, funny, down to earth, thorough and very knowledgeable. I had such a great time! I felt like I was amongst family....a great feeling for a small town pharmacy. The staff was wonderful and so kind. I just want to celebrate these folks today. They work so hard...I know they don't always get the appreciation they deserve. Thank you for all that you do! ❤️ You not only brighten the store, but you brightened my day! ?
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September 2023 by Steve Solem
I’m not a fan of CVS in general and I usually deal with another store just up the road, but the one time I called this pharmacy I dealt with Brandon and he was very helpful and I appreciate his service!
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September 2023 by Tony Betz
Awful customer service, it’s almost nonexistent.
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August 2023 by Julian Röver
Very friendly and helpful staff
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August 2023 by Zaydi V
So I went to recharge debit card and a woman with black short hair in her 40 I always go to this store so she is a new hired or something was on one of the store hallway I asked for help and she went to the reastern chill bother I ask if she can help.To recharge my debit card. And she keeps walking in front of me. Saying I hope it's not Cash App because I can do that and II know that you cannot do that Cash App on a cash register. You do that on the phone wish I let her know.So I guess she feels some type of way she grabbed my Card and she throw it on the desk She grabbed the card again and she swiped the card and And she told me oh no I cannot do it I knew she could she just was upset because I ask for help so she had to walk to the register and since she was walking she had an attitude if you don't want to work please stay home
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October 2022 by Katherine Dennis
Hours are incorrect on Google listing. Says they close at 9pm. Walked in at 7pm to purchase heartburn medicine and someone approached me as I was approaching the register to pay, to tell me “they were closed.” Message was clear that they would not allow me to just pay for my medicine and leave. I looked at my watch and it was 7:05. Would it have killed them to allow me to pay and leave? I got scripts filled there because it was convenient but an extra five minutes out of my way to go somewhere else is worth it for better customer service.
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September 2022 by John Shenk
Had one manager scream, rant, curse me and tell me to get out of the store because I bought an item with a $1 extra bucks but then got $5 extra bucks on my accompanying receipt. Upon getting home I realized I had bought the wrong cough medicine for my spouse and this manager would not allow me to return it because I now planned on use if the entire $6 extra bucks on re-purchase.I left the store and made my exchange and re-purchase at the Centerville CVS with a very kind and helpful manager there. Meanwhile I noticed CS main Headquarters and reported this individual for making up his own policy. This Landisville Store leaves very much to be desired.
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September 2022 by Paula Fultz
The hours on Yahoo, Google, and even in the store are incorrect for the pharmacy. Unfortunately for me, this resulted in a necessary prescription going unfilled. When I spoke to the manager Mark about this he literally yelled at me. I wonder if I was a young man instead of an elderly woman would he have felt so embolden to yell. His customer service skills are sorely lacking.
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September 2022 by Joy Heath
Hours are incorrect. Place looked open and well lit, no sign said closed. Apparently closes at 6, not 9 on Saturdays. Disgruntled employee that came to the door was frankly rude.
