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October 2023 by Leisha Belfiore
All around excellent. U-Haul was in good shape, was in and out in 10 minutes? If that. It was my first time renting a U-haul and couldn't have been easier. And extra thanks for the pep talk when I was dropping off! I was pretty bummed walking in the door, but left in better spirits. Can't recommend a nicer guy to work with.
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October 2023 by Chris Logel
I don't usually leave reviews. But I needed a U-Haul last minute so I booked one online but they would have been gone by the time I got there . Bill called me and I explained my situation to him , he hung around for me to make it there and get the truck I needed. If he would do that for a first time customer he doesn't know . You can't ask for more than that.
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May 2023 by Craig Martin
Excellent service. Very helpful and friendly. Will definitely use this location the next time I need a U-Haul. Highly recommended.
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May 2023 by Marigrace H. Barnes
Ruffs Dale location is "GREAT" we have been able to make, two 1,530 mile trip. Got one more trip to do. Outstanding people. Doesn't get any better. We are very satisfied. Highly Recommended. THX.
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May 2023 by Wanda Knopsnider
Absolutely the best place to rent a U-Haul!! I don't care if I lived 50 miles away, I would choose this place to go to every time!!! Best and fastest I've ever seen!!!
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April 2023 by shawn nelson
Bill made this experience a one of a kind venture. Just because of how he handled this interaction I will go back any time I ever need to move again. The process was absolutely incredible. He helped me out A LOT. I can't be any more grateful. If you're moving and you want an A+ experience, this is where you go.
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March 2023 by Joe Hegedus
Highly recommended! We rented a 20’ uhaul. Friendly and trusting, very reasonable prices, and very easy to work with.
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March 2023 by Brandon Inks
Amazing customer service and very professional, great experience in renting a uhaul dolly will be going back!
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March 2023 by Joe H.
Highly recommended! We rented a 20’ uhaul. Friendly and trusting, very reasonable prices, and very easy to work with.
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February 2023 by Evan Lerner
Bill is a super awesome and helpful dude. Made the experience picking up our U-Haul smooth and efficient. We also rented the car tow attachment and he helped us get the car on and setup safely.Bill Communicated great and was flexible on our time of arrival. He also gave me a very large discount which saved me close to $300! Not sure if I’ll ever move out of Scottdale again but I would absolutely recommend this place to anyone needing a uhaul in the area. You won’t go wrong. Just make sure you don’t drive up the wrong drive like I did as the gps can be a bit confusing if you are using apple iPhone. Thanks Bill for a great experience!
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December 2022 by Kayla
Bill is absolutely the best customer service rep I have ever encountered. He goes way above and beyond, and I cannot speak highly enough of him and the experience we had renting through him. We will continue to recommend Diamond to our friends and family and will use them again if we need to rent a Uhaul.
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December 2022 by pat wagner
Friendly, kind, and reliable. The truck was great. He made us laugh, and he saved us on moving day. I would always rent from him
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August 2022 by Tom Homer
Will definitely go back again if needing a U-Haul! I had to rent a U-Haul to move my daughter back to Everson from Pittsburgh. What started out being a 1 day job turned into 3 !! When retuning the 15 ft. U-Haul the manager here when above & beyond to help us out with every discount he could possibly give us! Great place Great manager! I highly recommend!!! Definitely 5 stars!!
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May 2022 by Charlee Foster
Rented a trailer today. When I pulled in there were a few other people waiting and I tried to call the number on the door but no one answered. I called customer service and they called the guy who works there. He showed up a minute later. Really nice guy. Felt bad for calling customer service but we were on a bit of a time crunch and I was being nervous. Worked out perfectly though. He got us in and out quickly and got us in the right trailer. We returned an hour later with no fuss at the drop off. Just left the trailer where he told us to. Great service! 10/10 recommend!
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April 2022 by Kayla (Kabishi)
Bill is absolutely the best customer service rep I have ever encountered. He goes way above and beyond, and I cannot speak highly enough of him and the experience we had renting through him. We will continue to recommend Diamond to our friends and family and will use them again if we need to rent a Uhaul.
